ahmedelhelw Posted February 25, 2019 Share Posted February 25, 2019 Hello everybody I cannot access to module manager page , I use 1.7.5.0 that's happened after I installed and uninstalled many new modules can anyone help me in that thanks Link to comment Share on other sites More sharing options...
joseantgv Posted February 25, 2019 Share Posted February 25, 2019 Turn on debugging: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
ahmedelhelw Posted February 25, 2019 Author Share Posted February 25, 2019 I found this ... what can I do ... Link to comment Share on other sites More sharing options...
JBW Posted February 25, 2019 Share Posted February 25, 2019 Thats an error due to module InixFrame. Rename folder modules/inixframe on your ftp Server to resolve it. Link to comment Share on other sites More sharing options...
ahmedelhelw Posted February 25, 2019 Author Share Posted February 25, 2019 Thanks , But can you advice me how to rename ? what is the right name of that folder ? Link to comment Share on other sites More sharing options...
JBW Posted February 26, 2019 Share Posted February 26, 2019 You can rename it to whatever you want e.g. inixframe_old - it's just to deactive the module so that it won't be loaded and can't cause the error anymore. To rename you have to either login to your server by FTP or SSH connection or mabe your hosting provider offer a kind of file-manager where you can do this. Link to comment Share on other sites More sharing options...
ahmedelhelw Posted February 26, 2019 Author Share Posted February 26, 2019 Thanks, I did rename it to inixframe_old but I still have the same trouble Do you know how to uninstall this module from my server ( file manager ) ? Link to comment Share on other sites More sharing options...
JBW Posted February 26, 2019 Share Posted February 26, 2019 Same error? Thats not possbile as the module is now in another folder. I assume you have a different error now!? Link to comment Share on other sites More sharing options...
ahmedelhelw Posted February 26, 2019 Author Share Posted February 26, 2019 I mean same error 500 appear to me but when debug .... Link to comment Share on other sites More sharing options...
JBW Posted February 26, 2019 Share Posted February 26, 2019 As you can see there is still a folder modules/inixframe which contains InixModule.php - seems you didn't rename it. Link to comment Share on other sites More sharing options...
joseantgv Posted February 26, 2019 Share Posted February 26, 2019 And clear cache after renaming folder. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now