white page in prestashop

[talakar]

hi there i get white page in prestashop after log i have this error how can i fix it

 

Fatal error: require(): Failed opening required 'public_html/var/cache/prod/ContainerCgmnbdh/removed-ids.php' (include_path='public_html/vendor/pear/pear_exception:public_html/vendor/pear/console_getopt:public_html/vendor/pear/pear-core-minimal/src:/public_html/vendor/pear/archive_tar:.:/usr/local/lib/php') in public_html/var/cache/prod/ContainerCgmnbdh/appProdProjectContainer.php on line 1125

[electriz]

Hi,

Does it still happen if you delete cache folder or clear cache from BackOffice?

[talakar]

no i don't touch anything in folder or any where, today error is change some parameter

 

Fatal error: require(): Failed opening required 'public_html/var/cache/prod/ContainerCgmnbdh/removed-ids.php' (include_path='public_html/vendor/pear/pear_exception:/public_html/vendor/pear/console_getopt:/public_html/vendor/pear/pear-core-minimal/src:/public_html/vendor/pear/archive_tar:.:/usr/local/lib/php') in /public_html/var/cache/prod/ContainerCgmnbdh/appProdProjectContainer.php on line 1126

Edited February 23, 2019 by talakar
not complete (see edit history)

[JBW]

Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

[ilclaudio]

On 3/5/2019 at 4:54 PM, JBW said:

Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

Thank you this solved this problem for me.

[ilisiaraul]

On 3/5/2019 at 5:54 PM, JBW said:

Try to rename var/cache to var/cache_old on your server - it will be regenerated with next shop access

Works for me - PS 1.7.6.5

[vijay kanaujia]

On 5/27/2020 at 7:44 PM, ilisiaraul said:

Works for me - PS 1.7.6.5

also for me

Edited March 27, 2021 by vijay kanaujia (see edit history)

[michel123]

sa marche chez moi merci