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Pre-tax Product Price with Combination (Option) too low! (state tax)


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Hello,

I have tried searching the forums, and i have not found anything on this yet, and i'm hoping someone ran into this in the past.

I have product X with price at $69.99 - Default attribute ("Type") is A (no price increase). Second attribute is B (price increases by $5).

So, when selecting Product X Type A price is $69.99, and when selecting Product X Type B, price is $74.99.

Ok, i hope you are still with me so far.

Here comes the issue:

When i am NOT logged in, or logged in from any address where there is NO TAX, the price is correct. However, when i log into an account that has the state WITH TAX (state tax, calculated for products only, excluding shipping), instead of $74.99 it shows $74.63 (yes, i changed many variables to show price without tax in cart and tax separately)! I tried going as far as checking out, and it seems that it puts transaction through with this incorrect price! (thank god it's in sandbox :) )

If you would like to see the issue i can provide my web site where the error can be seen.


Thank you all in advance,

Al.

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Further testing indicated that the ammt that is missing is exactly 7.2% of the increased price.

Say option A price is the default price at 69.99 and option B is default price + 5, it's the 5 that is missing the 7.2%. (it's missing 0.36, adding only 4.64)

I came to this conclusion when i changed the increased ammt to 10 and the price was missing 0.72.

The sales tax that i use is 7.75%, and error is 7.2% - Difference of 0.55%
I changed tax to 10%, now error became 9.1% - Difference of 0.9%

I'm trying to figure out a correlation between the numbers, so i'll post back here when i have somehting.

So it looks like it's somehow tied into the tax rate. I just can't put my finger on it yet.

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  • 2 weeks later...

Hi wireaudio

I had the same problem. i couldn't figure it out I tried everything. through my research I found a Presta member named "sbnet" real name is Sandrine BUHOURS. Sandrine is awesome! Sandrine fixed this same problem for me plus a whole bunch of problems with my site. It cost me a little over 100 dollars Canadian. Best 100 bucks I ever spent, Sandrine fixed everything and my shop is working perfectly.

Hope this helps
Wayne

here is Sandrine's link http://www.sb-net.fr/website-development-and-custom-modules.html

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  • 4 weeks later...
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