ps2k11 Posted February 17, 2019 Share Posted February 17, 2019 I have an question but cannot find any answer to it, wonder if there are any way to find out what happened I have a customer that committed fraud, I changed the customer email so he would be able to sign back in and change any personal info Somehow the customer managed to sign in again is there a way, thru logs or other ways to find out what happened ? Link to comment Share on other sites More sharing options...
ps2k11 Posted February 17, 2019 Author Share Posted February 17, 2019 after checking logs looks like customer never signed off Link to comment Share on other sites More sharing options...
Simonas Invertus Posted February 18, 2019 Share Posted February 18, 2019 You should disable his account. Link to comment Share on other sites More sharing options...
El Patron Posted February 18, 2019 Share Posted February 18, 2019 if you changed email address on their account, then they can just create new account with the original email address, follow Simonas advice on disable account, there is also delete that has option then to allow future login or to disallow future login Link to comment Share on other sites More sharing options...
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