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Error message API Webservice Prestashop ERP


Zarrir

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Hi, i have set up an API key to integrate Prestashop with my ERP.  When the ERP tries to communicate with the Prestashop installation there is this error message:

Configuration problem: HTTP XML response is not parsable: array ( 0 => LibXMLError::__set_state(array( 'level' => 3, 'code' => 4, 'column' => 1, 'message' => 'Start tag expected, \'<\' not found ', 'file' => '', 'line' => 1, )), )

I contacted the ERP and they said that when the API test call is made, the shop home page is making a wrong redirection to a subdirectory /api/customers.

Does somebody know how to correct this and which file to edit on the installation?

Regards,

Zarrir

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