Bocco Posted February 13, 2019 Share Posted February 13, 2019 When importing products with .csv I get error (see attached picture). I can only import 5 products. CSV file structure is OK, if I import only 5 products/import - it uploads successfully. These are my settings: Server information Linux #1 SMP Mon Jul 27 11:32:29 EDT 2015 x86_64 Server software version: Apache PHP version: 7.2.14 Memory limit: 512M Max execution time: 30 Upload Max File size: 2M Link to comment Share on other sites More sharing options...
tantan199 Posted February 14, 2019 Share Posted February 14, 2019 One possible reason of getting an empty error is time-out, try split your csv file to several small ones and don't generate thumbnails. Link to comment Share on other sites More sharing options...
Bocco Posted February 14, 2019 Author Share Posted February 14, 2019 3 hours ago, tantan199 said: One possible reason of getting an empty error is time-out, try split your csv file to several small ones and don't generate thumbnails. As I wrote in previous post - I can only import 5 products. If csv file includes more than 5 product I get error. I have dissabled generating thumbnails - but problem remains. Link to comment Share on other sites More sharing options...
Bocco Posted February 19, 2019 Author Share Posted February 19, 2019 I am still waiting for help. I haven't found solution. Any idea? Link to comment Share on other sites More sharing options...
Bocco Posted February 21, 2019 Author Share Posted February 21, 2019 I found possible solution here: After a months of troubleshooting, we finally traced this issue back to the template. Templates adds unnecessary file Tag.php to override/classes/ This file should be removed according to the developer of the theme posthemes. The theme is called Juvento. This solves the problem. More info: https://github.com/PrestaShop/PrestaShop/issues/11014 I sent this solution to my theme developer - and he solved my problem too. 1 Link to comment Share on other sites More sharing options...
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