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dhernandez

dhernandez


SOLVED!

Hello.

Yes, I know, yet another thread with the same error, but I have been days struggling with it, I've scrubbed every answer I could find and tried every possible solution that came up, and still I can't  get any Payment module to show on checkout.

At first I thought it was a problem with Paypal, so I tried to make it work with bank wire or something like that, but I still got the same issue.

I activated the express checkout shortcut on Paypal, and it appears and it seems to be working properly.

 

I have installed and reinstalled paypal too may times to count. I've attached pictures of my "Modules - Payment" options. On Country Restrictions I have every country enabled (though probably I shouldn't) just to be 100% sure that's not the problem.

 

I tried enabling Stock Management, and Advanced Stock Management, to no avail. Left it disabled just to have one less thing to worry about for the moment.

 

 

The store is: eu.photoboothparts.com  <-- It is supposed to work only in Europe. If you visit from the US you'll get redirected to "photoboothparts.com" (without the "eu."). Surprisingly enough, paypal works perfectly fine in our US store. In fact we separated them because I wasn't able to install 2 different paypal modules to have 2 different paypal accounts... But that's another issue.

 

I've been at this for more than a week and I can't get it working. More frustrating is that I know this worked a couple of months ago, when I published the site. But a few days ago someone from my team alerted me that you couldn't buy anything.

The ONLY difference between now and then is I installed the MailBoxes ETC module for shipping. I have tried disabling or deleting it too, and It does nothing. Other than that I talked to the sales team and they said they had reports of payment not working since last monday (Feb 04) and I installed the module (not knowing yet there was problems with payments) on thursday 07, so I am inclined to believe the MBE module is not the problem. I'm just saying just in case someone knows better than me.

 

I dunno, I'm desperate. The shop has been not working for more than a week already.

 

Please help.

 

EDIT:

Adding info I forgot: I'm working with PrestaShop 1.6.1.18

Paypal module is v3.12.1

 

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dhernandez

dhernandez


adding info

Hello.

Yes, I know, yet another thread with the same error, but I have been days struggling with it, I've scrubbed every answer I could find and tried every possible solution that came up, and still I can't  get any Payment module to show on checkout.

At first I thought it was a problem with Paypal, so I tried to make it work with bank wire or something like that, but I still got the same issue.

I activated the express checkout shortcut on Paypal, and it appears and it seems to be working properly.

 

I have installed and reinstalled paypal too may times to count. I've attached pictures of my "Modules - Payment" options. On Country Restrictions I have every country enabled (though probably I shouldn't) just to be 100% sure that's not the problem.

 

I tried enabling Stock Management, and Advanced Stock Management, to no avail. Left it disabled just to have one less thing to worry about for the moment.

 

 

The store is: eu.photoboothparts.com  <-- It is supposed to work only in Europe. If you visit from the US you'll get redirected to "photoboothparts.com" (without the "eu."). Surprisingly enough, paypal works perfectly fine in our US store. In fact we separated them because I wasn't able to install 2 different paypal modules to have 2 different paypal accounts... But that's another issue.

 

I've been at this for more than a week and I can't get it working. More frustrating is that I know this worked a couple of months ago, when I published the site. But a few days ago someone from my team alerted me that you couldn't buy anything.

The ONLY difference between now and then is I installed the MailBoxes ETC module for shipping. I have tried disabling or deleting it too, and It does nothing. Other than that I talked to the sales team and they said they had reports of payment not working since last monday (Feb 04) and I installed the module (not knowing yet there was problems with payments) on thursday 07, so I am inclined to believe the MBE module is not the problem. I'm just saying just in case someone knows better than me.

 

I dunno, I'm desperate. The shop has been not working for more than a week already.

 

Please help.

 

EDIT:

Adding info I forgot: I'm working with PrestaShop 1.6.1.18

Paypal module is v3.12.1

 

ps01.png

ps02.png

ps03.png

ps04.png

dhernandez

dhernandez

Hello.

Yes, I know, yet another thread with the same error, but I have been days struggling with it, I've scrubbed every answer I could find and tried every possible solution that came up, and still I can't  get any Payment module to show on checkout.

At first I thought it was a problem with Paypal, so I tried to make it work with bank wire or something like that, but I still got the same issue.

I activated the express checkout shortcut on Paypal, and it appears and it seems to be working properly.

 

I have installed and reinstalled paypal too may times to count. I've attached pictures of my "Modules - Payment" options. On Country Restrictions I have every country enabled (though probably I shouldn't) just to be 100% sure that's not the problem.

 

I tried enabling Stock Management, and Advanced Stock Management, to no avail. Left it disabled just to have one less thing to worry about for the moment.

 

 

The store is: eu.photoboothparts.com  <-- It is supposed to work only in Europe. If you visit from the US you'll get redirected to "photoboothparts.com" (without the "eu."). Surprisingly enough, paypal works perfectly fine in our US store. In fact we separated them because I wasn't able to install 2 different paypal modules to have 2 different paypal accounts... But that's another issue.

 

I've been at this for more than a week and I can't get it working. More frustrating is that I know this worked a couple of months ago, when I published the site. But a few days ago someone from my team alerted me that you couldn't buy anything.

The ONLY difference between now and then is I installed the MailBoxes ETC module for shipping. I have tried disabling or deleting it too, and It does nothing. Other than that I talked to the sales team and they said they had reports of payment not working since last monday (Feb 04) and I installed the module (not knowing yet there was problems with payments) on thursday 07, so I am inclined to believe the MBE module is not the problem. I'm just saying just in case someone knows better than me.

 

I dunno, I'm desperate. The shop has been not working for more than a week already.

 

Please help.

 

ps01.png

ps02.png

ps03.png

ps04.png

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