Problem updating or adding new products help!

[samar1tan]

I have tried to update prestashop but after i failed to :( i have rolled back to version 1.6 and now i cannot update or add a new product because SEO tab is blank. Can you help me on this? Any idea what has gone wrong? See img below:

[tdsoft]

You can do

• Enable Debug mode in Prestashop: https://www.prestashop.com/forums/topic/575132-how-to-enable-debug-mode-on-prestashop-17-and-older-versions-turn-on-error-reporting-blank-page/
• open Console in Chrome Dev tools and reload that link product to see error message

[samar1tan]

12 minutes ago, tdsoft said:

You can do

• Enable Debug mode in Prestashop: https://www.prestashop.com/forums/topic/575132-how-to-enable-debug-mode-on-prestashop-17-and-older-versions-turn-on-error-reporting-blank-page/
• open Console in Chrome Dev tools and reload that link product to see error message

Dear friends,

Thank you for your reply, after opening the console to this error (i think it is correct) i found this:

jquery-1.11.0.min.js:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. 

Any further step? I will turn on debug mode once i have access to my ftp since version is quite old and there is no button to turn on/off.

[JBW]

You can ignore the jQuery warning but you need to turn on debug mode to see the shop php errors.

[samar1tan]

22 minutes ago, JBW said:

You can ignore the jQuery warning but you need to turn on debug mode to see the shop php errors.

Many thanks for the reply, I will try debugging my website so I can see if any changes made to this and i will revert back.