Qanawaty Posted February 5, 2019 Share Posted February 5, 2019 Dear Community We lost access to admin page, any hint we can follow to restore access? The site is working fine but the administration access is not working. Thanks in advance Link to comment Share on other sites More sharing options...
NemoPS Posted February 6, 2019 Share Posted February 6, 2019 What happens exactly? Have you tried resetting the password? Link to comment Share on other sites More sharing options...
Qanawaty Posted February 6, 2019 Author Share Posted February 6, 2019 Thanks very much for your support, we got this massage : www.qanawaty.tv is currently unable to handle this request. HTTP ERROR 500 Link to comment Share on other sites More sharing options...
NemoPS Posted February 7, 2019 Share Posted February 7, 2019 Access via ftp, go to config/ and open defines.inc.php, set PS_MODE_DEV to true. Then try again and see what the error reads precisely (you can copy it here) Link to comment Share on other sites More sharing options...
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