Mathias Kowalczyk Posted February 5, 2019 Share Posted February 5, 2019 Hallo, when trying to enter the admin area via html-adress the admin area is not reachable. Where is the problem? backend not reachable. Please help Link to comment Share on other sites More sharing options...
eleazar Posted February 5, 2019 Share Posted February 5, 2019 If no error message is displayed, it should be sufficient to simply delete the browser cookies. You would otherwise have to provide more information, at least your Prestashop version and the error message. (Thread has been moved here from the German forum because the question was asked in English.) Link to comment Share on other sites More sharing options...
Mathias Kowalczyk Posted February 5, 2019 Author Share Posted February 5, 2019 my version is 1.7 There is no message. Browser deploys white screen. Link to comment Share on other sites More sharing options...
eleazar Posted February 5, 2019 Share Posted February 5, 2019 You need to enable debug mode in BO. Link to comment Share on other sites More sharing options...
Mathias Kowalczyk Posted February 5, 2019 Author Share Posted February 5, 2019 I think, I understood. Link to comment Share on other sites More sharing options...
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