ecoglo Posted March 7, 2011 Share Posted March 7, 2011 I have not upgraded to the newest prestashop version and I've had issues when someone checkouts (I get the error that they are not selecting a state).I installed the newest version of PS for a friend and she is trying to register, but getting the 'this country requires a state' error, but there is no states option. She is in the USA (and my customers who have issues are in the US as well).I have noticed with the newer PS that when you go and edit your address in your account, you can change your country, but there is no option to select a state.Please help with this bug! Link to comment Share on other sites More sharing options...
ecoglo Posted March 7, 2011 Author Share Posted March 7, 2011 This needs to be fixed asap a the shop can't run without it! Link to comment Share on other sites More sharing options...
Pinkloveshy Posted March 15, 2011 Share Posted March 15, 2011 Just upgraded to 1.3.7 and a customer has just said he cannot register as there is no states option. He is obviously from the US as wellCan anyone helpThanksPinkloveshy Link to comment Share on other sites More sharing options...
Scotty501 Posted March 15, 2011 Share Posted March 15, 2011 Back Office >> Shipping >> CountriesCheck you have Contain States selected in the back office against the US. Link to comment Share on other sites More sharing options...
ecoglo Posted March 15, 2011 Author Share Posted March 15, 2011 ^ Yes, confirmed Link to comment Share on other sites More sharing options...
Scotty501 Posted March 15, 2011 Share Posted March 15, 2011 and if you go to States - are they showing to the Zone USA or US?*Edit* I just visited your store (if it is the one in your signature) and it does not think Country USA contains any states - suggesting thats the problem. Link to comment Share on other sites More sharing options...
Pinkloveshy Posted March 18, 2011 Share Posted March 18, 2011 HiI have disabled the states and the customer was able to register and purchaseRegardsPinkloveshy Link to comment Share on other sites More sharing options...
ecoglo Posted March 19, 2011 Author Share Posted March 19, 2011 I have Prestashop installed on more than one domain. On one shop, it worked fine the first time. I tried to register another test account and... BAM... same problem.. no states listed and the 'tax id' field is there too, although it is NOT enabled and states is checked yes in USA Link to comment Share on other sites More sharing options...
maars11 Posted May 24, 2011 Share Posted May 24, 2011 I am too facing exactly the same problem.This needs to be solved urgently as customers cannot complete checkout !!! Link to comment Share on other sites More sharing options...
mr913 Posted June 15, 2011 Share Posted June 15, 2011 Also can not select STATES.I have gone into Country, Zone, States, etc. and verified all settings. Even changing to "No" then "YES" or whatever, trying to toggle some setting that doesn't seem to be wanting to work, with no luck. Started doing this after upgrade to 1.4.1. Today I upgraded to 1.4.2 to try to fix the issue with no luck. How is it suppose to get the states drop down? Is it after USA is selected, then Ajax brings up a dropdown? Or should it already be there? US is my default shipping country (and the only one I use.) Very frustrating...Thanks for your help! Link to comment Share on other sites More sharing options...
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