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MichaelEZ

MichaelEZ

Not able add item to shopping cart.

But it´s working for someone, and for some not. But when i tried via incognito it was working again.

I tried reset cache / turn off - no change.  Even turning off ajax shopping cart . 

We are running 1.6.1.10

 

I can see in stats that our orders dropped for about 50-60%..

No idea what to do now 

[we did not install any mode or so]

//edit: Just find out it´s not shopping cart but login problem, but only in chrome? EXPLORER work, MOZZILA works, OPERA works.. but CHROME only on some devices.. when i type name/pw a click login, it just do nothing (refresh login page, fields are filled but that is it ..) I´m aware of cookies, but io just simply cant ask customers to delete them not my boss 

MichaelEZ

MichaelEZ

Not able add item to shopping cart.

But it´s working for someone, and for some not. But when i tried via incognito it was working again.

I tried reset cache / turn off - no change.  Even turning off ajax shopping cart . 

We are running 1.6.1.10

 

I can see in stats that our orders dropped for about 50-60%..

No idea what to do now 

[we did not install any mode or so]

//edit: Just find out it´s not shopping cart but login problem, but only in chrome? EXPLORER work, MOZZILA works, OPERA works.. but CHROME only on some devices.. when i type name/pw a click login, it just do nothing (refresh login page, fields are filled but that is it ..)

MichaelEZ

MichaelEZ

Not able add item to shopping cart.

But it´s working for someone, and for some not. But when i tried via incognito it was working again.

I tried reset cache / turn off - no change.  Even turning off ajax shopping cart . 

We are running 1.6.1.10

 

I can see in stats that our orders dropped for about 50-60%..

No idea what to do now 

[we did not install any mode or so]

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