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I purchased the official MP3 Product Media module and it doesn't seem to work right with my custom theme. The theme developer has said I have to contact the module maker, but my support has run out with them. Just wondered if there is any ideas ? See below for photo, when I try and add the audio samples to the product page it says "An Error Occured During the Hook Registration" (please see attached photo for full message).

I am not sure if this is a theme error or a module error. When I check out the hooks live edit page, the "Product Media" outline hook appears to be on screen in a suitable place (under the picture, which is fine).

Any advice appreciated, thanks.