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Wiebe

Wiebe

Hi,

Prestashop version is 1.7

PHP version 7.0.33 on the new server

SSL certificate via Let's Encrypt.

I migrated the site http://www.kidsspecialkinderkleding.nl/ for a guy.

I followed this step by step blog:

https://www.prestashop.com/en/blog/how-to-migrate-prestashop-to-a-new-server

I kept the same config, because the password and username, database name is the same.

Cache folder is empty except for the index.php.

chmod Auth is set to 777 just in case for the admin folder.

Downgraded from default php version 7.2 to 7.0.33 which fixed the 500 error in the admin portal.

When maintenance mode is deactivated, the site  home page gives a 500 error. When maintenance mode is on, the home pagina on the front is OK.

Should PHP version be downgraded further?

The apache error log shows this:

mod_fcgid: stderr: thrown in /var/www/vhosts/kidsspecialkinderkleding.nl/httpdocs/vendor/prestashop/smarty/sysplugins/smarty_internal_templatebase.php on line 129

  mod_fcgid: stderr: PHP Fatal error: Uncaught --> Smarty: Unable to load template file 'catalog/_partials/product-add-to-cart1.tpl' in 'catalog/_partials/miniatures/product.tpl' <--

 

error 500 GET HTTP/1.1/

 

Please what should be done to solve this issue?

 

Wiebe

Wiebe

Hi,

Prestashop version is 1.7

PHP version 7.0.33 on the new server

SSL certificate via Let's Encrypt.

I migrated the site http://www.kidsspecialkinderkleding.nl/ for a guy.

I followed this step by step blog:

https://www.prestashop.com/en/blog/how-to-migrate-prestashop-to-a-new-server

I kept the same config, because the password and username, database name is the same.

Cache folder is empty except for the index.php.

chmod Auth is set to 777 just in case for the admin folder.

Downgraded from default php version 7.2 to 7.0.33 which fixed the 500 error in the admin portal.

When maintenance mode is deactivated, the site  home page gives a 500 error. When maintenance mode is on, the home pagina on the front is OK.

Should PHP version be downgraded further?

Please what should be done to solve this issue?

 

Wiebe

Wiebe

Hi,

Prestashop version is 1.7

PHP version 7.0.33 on the new server

No SSL certificate

I migrated the site http://www.kidsspecialkinderkleding.nl/ for a guy.

I followed this step by step blog:

https://www.prestashop.com/en/blog/how-to-migrate-prestashop-to-a-new-server

I kept the same config, because the password and username, database name is the same.

Cache folder is empty except for the index.php.

chmod Auth is set to 777 just in case for the admin folder.

When maintenance mode is deactivated, the site  home page gives a 500 error. When maintenance mode is on, the home pagina on the front is OK.

Should the guy have a SSL certificate is that the issue?

Should PHP version be downgraded further?

Please what should be done to solve this issue?

 

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