blank screen after order checkout - contexterrorexception in customerformatter.php line 215

[Armin]

Hi,

since a few weeks my clients often get a blank screen after paying an order. When I activate the debug mode, I get the error message contexterrorexception in customerformatter.php line 215 (more information see attachment). I am not a programmer or IT-person but I know how to access my hosting (godaddy) and database.

How can I solve this error?

I am using prestashop 1.7.2. and godaddy hosting.

Regards,

Armin

[Igbarah]

Hi Armin, we have the same problem in our Prestashop, how yo solve it?, if we activate the debug mode work fine, but can't acces to the modules and product in admin, this is desesperated!

 

Our shop: Todonumismatica

[Armin]

Hi, I will check with my IT as he solved it. The only thing I know that it was an easy fix for him and that the correct code can be found on github. If I get more feedback from him, I will let you know. Regards, Armin

[ONNIcomm]

hi, I solved it by updating the GDPR module

Edited January 21, 2021 by ONNIcomm (see edit history)