Cart freezes with out of stock items

[mirko77]

Some of my customers complained about having difficulties to delete items from the cart.

They select the products ad they are normally added to the cart, but when they check out, if one or more products are no longer available they get an error message. They try to remove the items using the buttons but they tell me nothing happens.

So far I told them to log out, refresh the page and log in again, but sometimes it does not work. What happens?

From the back office, can I reset a customer cart if I need?

Any suggestion?

Thank you