PoSSeK Posted March 4, 2011 Share Posted March 4, 2011 Hello,A few months ago my Google Analytics conversion funnel stopped giving me results, and now I noticed that the shopping cart URLs are not as they should be:Before was: /order/step0.html (see cart)/authentication.php (login)/order/step1.html (choose address)/order/step1.html (choose delivery)/order/step1.html (payment)/order-confirmationBut now its just order.php on all the process , and when completing the order it takes the client to history.php. Therefore all my statistics in analytics are wrong.Does anybody know why is this happening? And how to fix it?Thank you very much. Link to comment Share on other sites More sharing options...
Burhan BVK Posted March 4, 2011 Share Posted March 4, 2011 Did yo change your theme? Link to comment Share on other sites More sharing options...
PoSSeK Posted March 4, 2011 Author Share Posted March 4, 2011 No, I didn't. I haven't changed anything. I just don't know how this urls can change...thanks Link to comment Share on other sites More sharing options...
enigma32 Posted March 5, 2011 Share Posted March 5, 2011 because order.php and history.php are the true filenames, /order/step1.html etc. are all aliases or "friendly urls"check your .htaccess file and check under preferences if you turned off friendlyurl Link to comment Share on other sites More sharing options...
PoSSeK Posted March 5, 2011 Author Share Posted March 5, 2011 Hi enigma32, thank you for your answer.My friendlyurl is turned on, and my htaccess says nothing about cart or order.phpDo you know why clients are no longer taken to /order-confirmation after completing an order?I made an order yesterday and I saw that cart, shipping and payment are under /order.php ... all the same. It doesn't change.Maybe I should change to a one-page-checkout?thanks again Link to comment Share on other sites More sharing options...
PoSSeK Posted March 7, 2011 Author Share Posted March 7, 2011 Hi, I know that I am not getting real statistics and the clients are not being taken to /order-confirmation.html since the end of october. And I realized that around 27th october I changed the settings on my shop so when a client clicks on "add to cart" he/she is redirected to the shopping cart.Does this have anything to do with the problem of the urls and clients not taken to /order-confirmation page?Thanks again and regards Link to comment Share on other sites More sharing options...
fredrickew Posted June 9, 2011 Share Posted June 9, 2011 Hi guys, I noticed that this hasn't been replied to anywhere - my fix was to add the following line to the .htaccess file (in the root directory of your site: RewriteRule ^order/step0.html /order.php?step=0 [QSA,L] This fixes the 404 error when this URL is accessed, however I'm not sure about the order confirmation thing. Hope that helps someone :) Link to comment Share on other sites More sharing options...
PoSSeK Posted June 9, 2011 Author Share Posted June 9, 2011 Thank you for your answer fredickew! but I changed my .htacces as you say here and nothing. It is still order.php on all the process Regarding the order.confirmation thing it was a bug produced by the latest google analytics module. I changed it to the old one and it works fine now.I think I should update my prestashop to the 1.4 version...Thank you Link to comment Share on other sites More sharing options...
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