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dtgmaze

dtgmaze

Hi Guys, 

I have noticed that google analytics is not receiveing all orders placed in my shop.
So for example prestashop has 20 orders, but analytics is only showing 13

I have tried to find out why this is happening and checked the following
1. orders from mobile are counted
2. orders from desktop are counted
3. orders from Android are counted
4. Orders from iphone are counted.
5. orders from different payment options seem to be counted.
6. even on days with all orders from same payment providor "IDEAL" , the payments there are lower in google analytics  so inconsistent counting.
7. relatime information seems correct.
8, I only use one module for payment gateway, and this contains all payment options like paypall, ideal, bancontact etc.

I am using module "Google Analytics v3.0.4 - door PrestaShop" on prestashop 1.7

What kind of module are you guys use for transfering data to google analytics?
Does anyone now what the issue of this inconsistency could be?

 

 

 

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dtgmaze

dtgmaze

Hi Guys, 

I have noticed that google analytics is not receiveing all orders placed in my shop.
So for example prestashop has 20 orders, but analytics is only showing 13

I have tried to find out why this is happening and checked the following
1. orders from mobile are counted
2. orders from desktop are counted
3. orders from Android are counted
4. Orders from iphone are counted.
5. orders from different payment options seem to be counted.
6. even on days with all orders from same payment providor "IDEAL" , the payments there are lower in google analytics  so inconsistent counting.
7. relatime information seems correct.
8, I only use one module for payment gateway, and this contains all payment options like paypall, ideal, bancontact etc.

I am using module "Google Analytics v3.0.4 - door PrestaShop" on prestashop 1.7

What kind of module are you guys use for transfering data to google analytics?
Does anyone now what the issue of this inconsistency could be?

 

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