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Facebook Event Tracking Issue


danybaydoun

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Hello guys,

 

I am using prestashop 1.7.3.3 and I am having a trouble in tracking Add to carts, checkouts & purchases for Products with combinations using the Facebook Pixel Helper.

For Simple products, the above events are being tracked, however, the ViewContent Event is not being tracked. Attached below are some screenshots.

I am attributing this issue to product_id for simple products vs group_product_id for Products with combinations. You can test out the website, it's live at http://www.barlivery.com

Do you know from which file does prestashop call the fbq() functions? maybe from there, I can modify the content ID parameters.

 

 

catalog.PNG

pixel help.PNG

Edited by danybaydoun
adding additional info (see edit history)
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