Trowly Posted March 1, 2011 Share Posted March 1, 2011 Hi,I hope i put this in the right section if not i apologize. Im having problems with my one page checkout - it was working when it was first installed now after days of no sales i decided to see if the cart was working. Now the problem is it goes all through to checkout once the customer clicks to go through to payment it says "Please wait.. submitting" then goes to shopping cart summary - Your shopping cart is empty.Can anybody please help?ThanksTom Link to comment Share on other sites More sharing options...
Abh Posted March 1, 2011 Share Posted March 1, 2011 If it was working then and it's not working now, trace your steps. Try to remember what modules you installed, what modifications you made to your website, and remove them. Link to comment Share on other sites More sharing options...
Trowly Posted March 1, 2011 Author Share Posted March 1, 2011 Well i had one sale with it i think. Thing is i spent alot of time configuring the site i dont want to be having to go back removing modules. I just dont get why it is emptying the cart out when its meant to direct through to alertpay.Im guessing that this module doesnt support alertpay if i make the payment to be displayed on a seperate page alertpay doesnt show up. If its put on the one page it does but doesnt work. Alertpay only works on the standard checkout. Link to comment Share on other sites More sharing options...
walkies Posted April 22, 2011 Share Posted April 22, 2011 If your using Geolocations try turning off Geolocations by IP. I had a similar problem with empty cart and it was down to Geolocations. It would suggest the IP address list is out of date or there is another technical problem with Geolocations. Have raised a bug report for this and is awaiting attention.If the IP address isn't in the list Prestashop will either display an empty cart or deny the purchase. Link to comment Share on other sites More sharing options...
Sebastian86 Posted April 28, 2011 Share Posted April 28, 2011 Did anybody got a solution about this? I am having exactly the same problem!! HELP! Thanks! Link to comment Share on other sites More sharing options...
tomerg3 Posted April 28, 2011 Share Posted April 28, 2011 Does it work if you switch to 5-step checkout? Link to comment Share on other sites More sharing options...
tonyroy Posted June 8, 2011 Share Posted June 8, 2011 hi,i got the same probleme with one page chekout...Your shopping cart is empty when i go to payment.This modules has work only the first time...In local the module work but online no work.I have see if i put an email valid, ( a real email ) the module dont work...If i put a mail with a wrong email ( [email protected] ) the module work ! what's the fuck ?Please help me ( prestashop 3.1.1 ) Link to comment Share on other sites More sharing options...
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