archproject Posted March 1, 2011 Share Posted March 1, 2011 Hi guys, I have a few customers telling me when they register they get the "alias too long" error ... is there any explanation to this or is there a solution to it.... ? Regardsarchproject Link to comment Share on other sites More sharing options...
befneh Posted April 12, 2011 Share Posted April 12, 2011 I am also having some customer complaints on this..any solution? Link to comment Share on other sites More sharing options...
archproject Posted April 12, 2011 Author Share Posted April 12, 2011 Befneh, i check with my customer and he entered the alias for his address too long during registration so it gave him.an error tell ur customer to use a short address alias Link to comment Share on other sites More sharing options...
befneh Posted April 12, 2011 Share Posted April 12, 2011 Befneh, i check with my customer and he entered the alias for his address too long during registration so it gave him.an error tell ur customer to use a short address alias Archproject, the address field has 2 lines right.. So you mean for 1 line cannot exceed a certain amount of characters?Is there a solution maybe to limit the address field so that up to the limit, it would not accept anymore characters?Because I am afraid some customers might be frustrated & just leave. Coz they wouldn't know why they keep getting the error. Link to comment Share on other sites More sharing options...
archproject Posted April 12, 2011 Author Share Posted April 12, 2011 Sorry I think you got the wrong field .... I mean to say the field in the attachement of this post Link to comment Share on other sites More sharing options...
[email protected] Posted January 3, 2013 Share Posted January 3, 2013 Hi archproject. I ma also getting the error for "Alias to long" with assign address name for future reference" like your picture ontop shows. How do you solve this? Thanks alot! Link to comment Share on other sites More sharing options...
yusufzulkarnain Posted January 8, 2013 Share Posted January 8, 2013 (edited) Archproject, the address field has 2 lines right.. So you mean for 1 line cannot exceed a certain amount of characters? Is there a solution maybe to limit the address field so that up to the limit, it would not accept anymore characters? Because I am afraid some customers might be frustrated & just leave. Coz they wouldn't know why they keep getting the error. Hi Befneh! I have just filled Assign an address title for future referencefield. You are right that we cannot exceed a certain amount of chars (excatly maximum limit is 32). If we fill it until 32 chars, it works succesfully. I don't know the real solution, I think we must go to php files. But temporary we can put a text message under the form that our buyers must fill that field maximum 32 characters. By the way you can visit my Prestashop my blog http://website-download.blogspot.com and my PS www.lovingprize.com - Cakung Jakarta Timur. Edited January 8, 2013 by yusufzulkarnain (see edit history) Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now