Blank screen

[bobletens]

Suddenly my PS stopped working - I can't visit the site, nor the backend area ... always a blank screen

I'm on one.com hosting and turned on PHP errors but with no result

The site is: www.netarre.be and on www.netarre.be/info.php you can find more information ...

Edited November 27, 2018 by bobletens (see edit history)

[Nishith Nesdiya]

Hi..

try to enable prestashop debug mode.

which PS version you use ?

Thanks
 

[bobletens]

hello Nishith,

I've got version 1.6.09 and was able to enable debug mode ... now this is the response ...

Notice: tempnam(): file created in the system's temporary directory in /customers/f/2/6/netarre.be/httpd.www/classes/PrestaShopAutoload.php on line 151 
Fatal error: Uncaught Error: [] operator not supported for strings in /customers/f/2/6/netarre.be/httpd.www/classes/db/DbQuery.php:70 
Stack trace: 
#0 /customers/f/2/6/netarre.be/httpd.www/classes/ObjectModel.php(203): DbQueryCore->from('shop', 'a') 
#1 /customers/f/2/6/netarre.be/httpd.www/classes/shop/Shop.php(131): ObjectModelCore->__construct('1', NULL, NULL) 
#2 /customers/f/2/6/netarre.be/httpd.www/classes/shop/Shop.php(392): ShopCore->__construct('1') 
#3 /customers/f/2/6/netarre.be/httpd.www/config/config.inc.php(97): ShopCore::initialize() 
#4 /customers/f/2/6/netarre.be/httpd.www/index.php(27): require('/customers/f/2/...') 
#5 {main} thrown in /customers/f/2/6/netarre.be/httpd.www/classes/db/DbQuery.php on line 70

 

Edited November 28, 2018 by bobletens (see edit history)

[bobletens]

problem solved by this solution

[Nishith Nesdiya]

2 hours ago, bobletens said:

problem solved by this solution

Great

This problem is php version your sever using php >- 1.7
 

Thanks

[bobletens]

correct, it is PHP 7.1 ... thanks Nishith for showing me the light of going to debug mode !

[Garran377]

On 11/28/2018 at 1:56 PM, bobletens said:

problem solved by this solution

I also faced same issue but now it solved for me. Thank you for the help.