techtech Posted November 26, 2018 Share Posted November 26, 2018 I updated from 1.6.1.17 -> 1.6.1.23 and unable to add a product by "Add to Cart" button to the shopping cart. Below is the error I receive. (I've researched the internet and disabled Ajax as a bandaide solution.) "Impossible to add the product to the cart. textStatus: 'error' errorThrown: '' responseText:" Anyone have experience with this issue and can help? Link to comment Share on other sites More sharing options...
El Patron Posted November 26, 2018 Share Posted November 26, 2018 argh .js error and no help error messages. Check that your php version is 5.6. Some hosting has been upgrading to php 7. also check google chrome dev tools (search www) so you can see the error in the console...and check your apache error log. Link to comment Share on other sites More sharing options...
techtech Posted November 27, 2018 Author Share Posted November 27, 2018 Thanks. It was actually a 35 second delay to load a product in the cart so AJAX is back on. The BO takes 9 seconds to load the dashboard and 37 seconds to load the homepage. PHP version was PHP7 and now PHP5.6; running 1.6.1.23 Debug: Load Time 29380 ms - You'd better run your shop on a toaster Querying Time 18674 ms Queries 146 Memory Peak Usage 27.9 Mb Included Files 206 files - 3.68 Mb PrestaShop Cache - Mb Global vars 0.58 Mb PrestaShop Version 1.6.1.23 PHP Version 5.6.38 (OK) MySQL Version 5.5.60-0+deb7u1-log (Consider upgrading) Memory Limit -1 Max Execution Time 50000s Smarty Cache disabled Smarty Compilation auto Time Cumulated Time Memory Usage Memory Peak Usage config 2656 ms 2656 ms 10.62 Mb 10.76 Mb __construct 0 ms 2656 ms - Mb 10.76 Mb init 1391 ms 4046 ms 3.44 Mb 14.17 Mb checkAccess 0 ms 4046 ms - Mb 14.17 Mb setMedia 2 ms 4048 ms 0.24 Mb 14.40 Mb postProcess 0 ms 4048 ms - Mb 14.40 Mb initHeader 0 ms 4048 ms 0.01 Mb 14.40 Mb initContent 20861 ms 24909 ms 11.13 Mb 25.73 Mb initFooter 2304 ms 27213 ms 0.89 Mb 26.56 Mb display 2167 ms 29380 ms 1.22 Mb 27.94 Mb Hook Time Memory Usage hookdisplayHomeTab 7966 ms 2.25 Mb hookdisplayTop 3319 ms 1.00 Mb hookfooter 1618 ms 1.00 Mb hookdisplayNav 1102 ms 0.75 Mb hookdisplayTopColumn 252 ms - Mb hookdisplayHomeTabContent 250 ms 0.75 Mb __construct 166 ms 6.25 Mb hookhome 129 ms - Mb hookdisplayHome 121 ms - Mb hookdisplayFooter 118 ms - Mb hookdisplayHeader 105 ms - Mb hookheader 3 ms - Mb hooktop 0 ms - Mb 13 hooks 15150 ms 12.00 Mb Queries of 146 looks high? I've disabled stats modules, new products, and stopped using cache which saved 4 seconds. What is going on, 4 days ago it did not behave like this. I remember when Apple slowed down it's phones, Prestashop would never do this. I've been at it for 4 hours. Link to comment Share on other sites More sharing options...
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