zarslandok Posted November 19, 2018 Share Posted November 19, 2018 I am using prestshop 1.7.4.4, my dashboard stats stopped recording website traffic data. I can't see any online visitors or the amount of visitors. Active shopping cart, customers& newsletters are working though. That might be due to google analytics but I am not sure. Any help? Link to comment Share on other sites More sharing options...
Amin Vatandoust Posted November 19, 2018 Share Posted November 19, 2018 Hi Zarslandok I think you have to click on "Day" "Month" "Year" on dashboard first section. Link to comment Share on other sites More sharing options...
zarslandok Posted December 14, 2018 Author Share Posted December 14, 2018 On 11/19/2018 at 9:17 PM, Amin Vatandoust said: Hi Zarslandok I think you have to click on "Day" "Month" "Year" on dashboard first section. Hi, thanks for your comment. I tried that but for some reason that doesn't work. Link to comment Share on other sites More sharing options...
banan_44 Posted December 14, 2018 Share Posted December 14, 2018 Same issue with my Prestashop. Link to comment Share on other sites More sharing options...
GioNar Posted January 19, 2019 Share Posted January 19, 2019 Hi, I have a similar problem : I have numbers of visits and visitors per period ( increasing day by day) but graph reports zero visits and zero visitors for every period It is so from the beginning (about 3- 4 months ago) prestashop 1.7.3.3 Link to comment Share on other sites More sharing options...
Statuesque Posted February 3, 2019 Share Posted February 3, 2019 Since updating to 1.7 it's never displayed online visitors for me. Have tried so many things to correct it as well as purchasing modules but no luck. If I understand correctly it has something to do with the 2 google related modules that used to exist with 1.6 but one of them vanished for 1.7 it's a known issue apparently but likely something we will have to pay for to correct with prestashops new ' charge for all removed features ' mentality with 1.7 Link to comment Share on other sites More sharing options...
sbempire Posted March 23, 2019 Share Posted March 23, 2019 On 2/3/2019 at 2:04 PM, Statuesque said: Since updating to 1.7 it's never displayed online visitors for me. Have tried so many things to correct it as well as purchasing modules but no luck. If I understand correctly it has something to do with the 2 google related modules that used to exist with 1.6 but one of them vanished for 1.7 it's a known issue apparently but likely something we will have to pay for to correct with prestashops new ' charge for all removed features ' mentality with 1.7 I am also having the same problem and I am using the latest prestashop version 1.7.5.1. what do you mean by "something we will have to pay"? Is it by buy a module or paying and experience prestashop developers? Thanks Link to comment Share on other sites More sharing options...
fercaldas Posted September 22, 2020 Share Posted September 22, 2020 UP. Same problem here.... I'm unable to figure out whats wrong.... last version: 1.7.6.7 Link to comment Share on other sites More sharing options...
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