Adds Posted December 20, 2008 Share Posted December 20, 2008 Hi,Can anyone help me out with this issue, I just updated my cart with the new release but when customers click on the My wishlists or My loyalty points link there take to a page that shows this message:Why is this and how can I fix the issue?Many Thanks,Adam.Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. --------------------------------------------------------------------------------Apache/1.3.41 Server at electronic-dropshipping.co.uk Port 80 Link to comment Share on other sites More sharing options...
Bruno Leveque Posted December 20, 2008 Share Posted December 20, 2008 Hi,Can you paste here links to theses pages?Best regards, Link to comment Share on other sites More sharing options...
Adds Posted December 20, 2008 Author Share Posted December 20, 2008 Sorry forgot to add the links,http://electronic-dropshipping.co.uk/new/modules/blockwishlist/mywishlist.phphttp://electronic-dropshipping.co.uk/new/modules/loyalty/loyalty-program.phpWhen clicked on they display the error:Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. --------------------------------------------------------------------------------Thanks,Adam Link to comment Share on other sites More sharing options...
Adds Posted December 20, 2008 Author Share Posted December 20, 2008 This is now the same for the following link:http://electronic-dropshipping.co.uk/new/modules/referralprogram/referralprogram-program.phpReferral Program? Link to comment Share on other sites More sharing options...
Bruno Leveque Posted December 20, 2008 Share Posted December 20, 2008 Can you have a look to your error.log (Apache) file? Link to comment Share on other sites More sharing options...
Bruno Leveque Posted December 20, 2008 Share Posted December 20, 2008 And can you try this modification:File : my-account.tpl (in modules/referralprogram/)Replace : module_template_dirBy : module_dirBest regards, Link to comment Share on other sites More sharing options...
Adds Posted December 20, 2008 Author Share Posted December 20, 2008 Made the changes to the file like you said but it's still not working. I have checked the server error log and it shows the following:Sat Dec 20 14:02:06 2008] [error] [client 91.106.39.215] File does not exist: /home/electron/public_html/500.shtml[sat Dec 20 14:02:06 2008] [error] [client 91.106.39.215] Premature end of script headers: /home/electron/public_html/new/modules/referralprogram/referralprogram-program.phpThe files are there I can see them via FTP, could this be a php issue?How can I fix this?Thanks,Adam. Link to comment Share on other sites More sharing options...
Adds Posted December 20, 2008 Author Share Posted December 20, 2008 The same issue is for:My loyalty points Referral program My wishlists ??? How do we fix this anyone know how?Thanks,Adam. Link to comment Share on other sites More sharing options...
Adds Posted December 21, 2008 Author Share Posted December 21, 2008 HI all,Can anyone help me to fix this issue at all? I would like to use them on my site. If you take a look here and click on the add to wishlist button your understand what I mean http://electronic-dropshipping.co.uk/new/product.php?id_product=12 Please help?Thanks,Adam. Link to comment Share on other sites More sharing options...
Bruno Leveque Posted December 21, 2008 Share Posted December 21, 2008 This is a CGI error due to suExec...You might try to run the script directly with PHP, in command line, more info here :http://209.85.229.132/search?q=cache:MmEPgZyp4LYJ:linuxfr.org/forums/30/15503.html+"Premature+end+of+script+headers"&hl=fr&ct=clnk&cd=6&gl=frhttp://wordpress.org/support/topic/149381http://www.google.fr/search?hl=fr&q;="Premature+end+of+script+headers"&btnG=Recherche+Google&meta;=&aq=f&oq;= Link to comment Share on other sites More sharing options...
Adds Posted December 21, 2008 Author Share Posted December 21, 2008 Thanks but I don't understand what you mean, is this an issue with my server? If so what do I need them to look into? Link to comment Share on other sites More sharing options...
Bruno Leveque Posted December 21, 2008 Share Posted December 21, 2008 Yes, and you might read links above Link to comment Share on other sites More sharing options...
Adds Posted December 22, 2008 Author Share Posted December 22, 2008 As this is a server issue is there anythiong I can do from the cpanel end? I also have reseller rights on my server? I guess this is an issue with Apache Handlers it's set up to run files of the following:cgi-script .cgi .pl .plx .ppl .perl server-parsed .shtml Do I need to add any other files at all? Link to comment Share on other sites More sharing options...
spott Posted January 1, 2009 Share Posted January 1, 2009 HiI have the same problem today with suExecSolution is simple - You need to have all modules and other directories 755 permissions. Also - main module files - needs to be with 644 permissions. Then its works fine.You can check in cPanel, what files are problematic under Analysis and Log files and there Error Log. Link to comment Share on other sites More sharing options...
trinigemini Posted January 15, 2009 Share Posted January 15, 2009 HiI have the same problem today with suExecSolution is simple - You need to have all modules and other directories 755 permissions. Also - main module files - needs to be with 644 permissions. Then its works fine.You can check in cPanel, what files are problematic under Analysis and Log files and there Error Log. Thank you..i had the same problem...and your solution worked! Link to comment Share on other sites More sharing options...
olymp Posted February 9, 2009 Share Posted February 9, 2009 Thank you..i had the same problem...and your solution worked! +1It worked for me as wellThanks for the tip ! Link to comment Share on other sites More sharing options...
davemacyeah Posted February 10, 2009 Share Posted February 10, 2009 Hi,I had this issue too...Just to be clear do I need to set the modules folder permissions to 755 (and apply this recursively to all sub folders).And then also, apply the permissions level 644 to all files under the modules folder and sub folders?Thanks for the help.Cheers, Link to comment Share on other sites More sharing options...
robbert Posted March 27, 2009 Share Posted March 27, 2009 I also had the same problem after ordering and clicking on bankwire or COD:Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.More information about this error may be available in the server error log.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.--------------------------------------------------------------------------------Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8b mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.prestashop Port 80It seems to be a problem with the permissions of the folders. I use Filezilla and I've set ...modules/bankwire and ...modules/cashondelivery to 755 (all subfolders and files also). Worked for me!Thxs y'all Link to comment Share on other sites More sharing options...
davemacyeah Posted October 3, 2009 Share Posted October 3, 2009 Hi,I am also having issues with this... Both Wish List and Referral features send me a 500 server error page.I have set the module folders to 777 permissions and also tried other combinations such as 755 and 655 - but no luck!!!!Here are the raw server error messages:[Fri Oct 02 21:57:43 2009] [error] [client 115.64.180.54] SoftException in Application.cpp:252: File "/home/boardees/public_html/modules/blockwishlist/mywishlist.php" is writeable by group, referer: http://www.themangotree.com.au/~boardees/[Fri Oct 02 21:57:41 2009] [error] [client 115.64.180.54] SoftException in Application.cpp:252: File "/home/boardees/public_html/modules/blockcart/blockcart-set-collapse.php" is writeable by group, referer: http://www.themangotree.com.au/~boardees/Any suggestions??!Thanks! Link to comment Share on other sites More sharing options...
davemacyeah Posted October 3, 2009 Share Posted October 3, 2009 Hey all,Managed to get this one sorted myself!! Woo hooooo...I used Transmit (for Mac) and set the modules folder and ALL sub folders to 755 permissions...This seemed to fix it.Hope that helps for others!Cheers, Link to comment Share on other sites More sharing options...
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