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[jonas_m_p]

Hi I installed a prestoshop to my windows server.
Everything works fine, execpt the customer login, and that is a quite essential part to realize any sales

Sign up for an account works fine, and I see the created account in the admin module.

However if you try to logon using the new account its not working.

If I type in the email and wrong password, it will tell me that there is no access.

If I type the right password its not giving any error messages but it just stays on the login page (authentication.php) and the user information is not updated.

I have tried to reinstall the shop but no difference.

The problem can be seen on www.ugenstop10.dk
Username : [email protected]
password : testtest

Please help me, need to launch the shop tomorrow.

BR
Jonas

[shokinro]

yes, I just tried on your site, confirmed the issue.
I think there must be something goes wrong. I have never got this issue. I have almost all versions installed on my server.
you need post your PS version for help.

It seems that the user is redirected to Home page when come error encountered.
Can you try to set 'display_errors' to 'on' at /config/config.inc.php to see if there is any error occurring?

[jonas_m_p]

Thanks for your help.

Its Version 1.3.7.0, just downloaded from the website last night.

I have set display error to on but no errors occur ......

Its weird this one.

Any ideas?

[shokinro]

then try to set this to see if there is any database level error occurs.
let me know the result. if still no errors, I will try to download that version to try it out myself later.

[jonas_m_p]

Sorry set what?

I have now this setting :

/* Debug only */
@ini_set('display_errors', 'on');
define('_PS_DEBUG_SQL_', true);

But no errors occur.

My php version is 5.2.6
IIS 7.0

Could it be related to I install the shop in the root and not in the Prestashop folder?

BR
Jonas

[shokinro]

I will try to install the new version on my server and see what happens.
will let you know the result soon.

[jonas_m_p]

Thanks, much appreciated

[shokinro]

I just downloaded the 1.3.7.0 of PrestaShop and installed on my server.
There is no problem at all, everything goes very smooth.

You can try it here
http://expresscheckout.dyndns.org:8080/shop1370/

But note: you will not receive any emails from test server.

I am also using Windows server, but I am not using IIS, instead I am using WAMP.
I have no idea what is happening at your server at this time. If I think of something later, I will post here.

[jonas_m_p]

Yes I see it works perfectly.
One thing I noticed, when creating an account it automatically logs you in and takes you to the my-account.php.
It does not do that on my shop either.

I am loosing my will to live soon :-)

Thanks for your help, and if you think of anything please let me know.

Jonas

[Radu]

seems a problem with the sessions, have you checked if the $_SERVER variables are ok?
especially $_SERVER['SCRIPT_NAME'] and $_SERVER['REQUEST_URI']
is the session working correctly on other sites installed on your server? (maybe an issue with the tmp directory if you store sessions in files)

[jonas_m_p]

Hi Radu

Thanks for your reply.
I have no idea where or how to check this.
Just ran a default installation.....

All I know that the server runs alot of other php apps ( plesk and wordpress )

And there is no problem with the admin login to the shop configuration.

Any help would be much appreciated.

BR
Jonas

[Radu]

I don't know what could be the problem, you can install a default install on a different ftp account and hand me the details in PM.
in this way I can debug and find a solution.

[ferdydek]

I have similar problem.
In my case it seams to be issue of refresh casue if after "blank" logon I refresh the page it goes to my_account.php and I'm logged on.

Also adding first item to basket does not show anything until page is refreshed.

same issue on 1.2.5 and 1.3.7. any theme.
Perhaps its the server's settings?