onl9m8 Posted October 29, 2018 Share Posted October 29, 2018 (edited) Hello, Our website is on godaddy VPS. Prestashop: 1.7.x PHP version: 7.0 MySQL version: 5.7 I can't access to "Payment Methods" in back office, and when clicked this error shows up: Gateway Timeout The gateway did not receive a timely response from the upstream server or application. Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request. Edited November 6, 2018 by onl9m8 (see edit history) Link to comment Share on other sites More sharing options...
onl9m8 Posted November 3, 2018 Author Share Posted November 3, 2018 any help? Link to comment Share on other sites More sharing options...
Guest Posted November 26, 2018 Share Posted November 26, 2018 how did you sort it out? Link to comment Share on other sites More sharing options...
JBW Posted November 26, 2018 Share Posted November 26, 2018 Do you have any external payment module installed? Try to deactivate this module and access again Link to comment Share on other sites More sharing options...
Guest Posted November 27, 2018 Share Posted November 27, 2018 I set up a custom mailer server and the 504 error seems to be gone now. Link to comment Share on other sites More sharing options...
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