diago Posted February 14, 2011 Share Posted February 14, 2011 i am using prestashop 1.3.3.0 with a paypal module of 1.7.1 version"Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."it warn each time i tried to buy something from the website.i did modify the redirect.tpl override from "1" to "0"but this still happed,who can help me ? thanks a lot. Link to comment Share on other sites More sharing options...
prmag Posted February 14, 2011 Share Posted February 14, 2011 Hey! I am having the exact problem!!!!!!! PEOPLE WE NEED HELP!!!! Link to comment Share on other sites More sharing options...
prmag Posted February 14, 2011 Share Posted February 14, 2011 HERE IS THE FIX:If your state is also under the countries list use the address from your main country and then select from the state list your state. For example:Puerto Rico is part of USA but is listed as a country and as a state from US. The address from the buyer should be couyntry / US / state/ Puerto Rico and no Country/ Puerto Rico.I will try to erase Puerto rico from states to see is I can use Puerto Rico from countries.I found this on another trhead:This would only occur for countries where mandatory information (state) is not supplied. I.e. Italy, China, Japan.Strangely enough I’ve only seen this for Website Payments Standard implementations; which one are you using? It looks as if you’re using PayPalAPI? Link to comment Share on other sites More sharing options...
diago Posted February 15, 2011 Author Share Posted February 15, 2011 HERE IS THE FIX:If your state is also under the countries list use the address from your main country and then select from the state list your state. For example:Puerto Rico is part of USA but is listed as a country and as a state from US. The address from the buyer should be couyntry / US / state/ Puerto Rico and no Country/ Puerto Rico.I will try to erase Puerto rico from states to see is I can use Puerto Rico from countries.I found this on another trhead:This would only occur for countries where mandatory information (state) is not supplied. I.e. Italy, China, Japan.Strangely enough I’ve only seen this for Website Payments Standard implementations; which one are you using? It looks as if you’re using PayPalAPI? i try with my address in china and it is not the problem you mentioned.i am using paypal 1.7.1 not paypal API....i am using paypal v1.7.1. Link to comment Share on other sites More sharing options...
qq Posted February 19, 2011 Share Posted February 19, 2011 Has the been resolved and what is the fix I have the same message Link to comment Share on other sites More sharing options...
FireHawk Posted February 21, 2011 Share Posted February 21, 2011 Mine just says "redirecting to paypal" and pauses and goes nowhere!Please help Link to comment Share on other sites More sharing options...
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