snarfie Posted February 10, 2011 Share Posted February 10, 2011 Hello Prestashop Friends,I have a big Problem with my automatic E-mail system. All of the customers in one of my Prestashops don't get a order-conf E-mail? But when will get the customer normally this order confirm E-mail?When I add a new 'stat' with 'Order Confirm' and select the 'order-conf' E-mail template, the Customer get two of them. One default order-conf E-mail and one without filled in values. The second E-mail is like {firstname} {lastname} {order-id} etc. My First correct E-mail does also have a other Subject then the second E-mail. The second E-mail with the errors get my Subject from the stat, but the first (correct) E-mail get a another Subject. A little bit strange...I use Prestashop Version 1.3.6.0.Any help would be great! Thanks a lot in advance! :-)PS. I'm Dutch-German, so please forget my English mistakes... Link to comment Share on other sites More sharing options...
inveostore.com Posted February 10, 2011 Share Posted February 10, 2011 Search is your friend. This is well-know 1.3.6.0 problem of earlier builds and has already been answered many times here. Link to comment Share on other sites More sharing options...
snarfie Posted February 10, 2011 Author Share Posted February 10, 2011 Could you please give me some links with more information about this 'well known' error. I can't find my Problem on this Forum or with Google.Perhaps can someone post here a solution for this Error? That would be great! Link to comment Share on other sites More sharing options...
snarfie Posted February 15, 2011 Author Share Posted February 15, 2011 When does Prestashop send actually a order confirm e-mail? Link to comment Share on other sites More sharing options...
Buster Posted March 5, 2011 Share Posted March 5, 2011 Could you please give me some links with more information about this 'well known' error. I can't find my Problem on this Forum or with Google.Perhaps can someone post here a solution for this Error? That would be great! Same problem here. Link to comment Share on other sites More sharing options...
snarfie Posted April 4, 2011 Author Share Posted April 4, 2011 I've found the solution! Please check the next topic:http://www.prestashop.com/forums/viewthread/38133/ Link to comment Share on other sites More sharing options...
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