bargain-box Posted February 10, 2011 Share Posted February 10, 2011 Hi, I really am new to Prestashop and am encountering all sorts of teething problems, the biggest of which is the trouble I'm having uploading jpeg pictures to the site. The pictures have been scanned onto my PC and when I use the image uploader in prestashop, it just says incorrect image, but I know they are jpeg files of about 50kb each. What different can I try.Problem 2 is the number of times I get the error "INTERNAL SERVER ERROR" WHY DOES THIS HAPPEN?Problem 3 is on quick access tab at the top of my page in back office. When I click on "my shop" I just get a bleep and nothing else. Any suggestions please?Brian[email protected] Link to comment Share on other sites More sharing options...
bargain-box Posted February 10, 2011 Author Share Posted February 10, 2011 All sorted. After trying to run Prestashop without success for 4 months, NAMESCO now report that although they have it on their server to download, their server will not run Prestashop. They might have told me that 4 months ago. I'm now trying another e-shop but would really like to run Prestashop again. Can anyone recommend a server that works well with it?Brian Hi, I really am new to Prestashop and am encountering all sorts of teething problems, the biggest of which is the trouble I'm having uploading jpeg pictures to the site. The pictures have been scanned onto my PC and when I use the image uploader in prestashop, it just says incorrect image, but I know they are jpeg files of about 50kb each. What different can I try.Problem 2 is the number of times I get the error "INTERNAL SERVER ERROR" WHY DOES THIS HAPPEN?Problem 3 is on quick access tab at the top of my page in back office. When I click on "my shop" I just get a bleep and nothing else. Any suggestions please?Brian[email protected] Link to comment Share on other sites More sharing options...
Kelvin Koh Posted February 10, 2011 Share Posted February 10, 2011 Are you with any web host? If you are considering to change web host whose servers support Prestashop, consider Vodien. I'm with Vodien and their tech support is good. Link to comment Share on other sites More sharing options...
bargain-box Posted February 11, 2011 Author Share Posted February 11, 2011 Thanks for reply but I'm trying namesco once more and trying to sort out my image upload problem which I still have. No matter what size image I try to upload I get the same error message "image format not recognised, allowed formats are .gif, .jpg, .png."I'm only using jpg images and size ranges between 50kb and 1500kb. If anyone has any suggestions I'd appreciate the help to get the images uploaded.Brianbargain-box Link to comment Share on other sites More sharing options...
Searching11 Posted February 15, 2011 Share Posted February 15, 2011 Have you tried to upload a picture that wasn't created by scanning it with your PC?You can attach one picture that doesn't upload in this post and we can test it in our shop.A workaround would be to upload the pictures using FTP instead of using PrestaShop. Link to comment Share on other sites More sharing options...
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