azita Posted October 14, 2018 Share Posted October 14, 2018 Hi, I have Hi I have a long waiting time in my site and it is about 0.7s We've checked all the thing we Knew but We really need your help to solve this problem Link to comment Share on other sites More sharing options...
jstillings1 Posted October 14, 2018 Share Posted October 14, 2018 Hey bud I can not dig on your backoffice but I will quickly look at your front. Give me a few to post what I see going on. Link to comment Share on other sites More sharing options...
jstillings1 Posted October 14, 2018 Share Posted October 14, 2018 Your theme has some bugs, and if your using firefox browser the JavaScript is failing. I am looking at it in chrome now cause it never finishes loading on firefox and all i get is the javascript errors http://prntscr.com/l61qr9 Link to comment Share on other sites More sharing options...
jstillings1 Posted October 14, 2018 Share Posted October 14, 2018 Chrome was more helpful. You have a broken module that is designed to allow the user to change theme colors. Your issue lies in the JS and CS files http://prntscr.com/l61t45 Also that setTimeout error is significant in the new chrome https://stackoverflow.com/questions/41218507/violation-long-running-javascript-task-took-xx-ms/44756697 If you dont have a web dev doing this work for you, You need to. This is beyond most shop users. Link to comment Share on other sites More sharing options...
azita Posted October 15, 2018 Author Share Posted October 15, 2018 Hi We have sunnytoo panda them and we don't have this majol to check it is open or no Link to comment Share on other sites More sharing options...
jstillings1 Posted October 15, 2018 Share Posted October 15, 2018 just put in a ticket with the dev here. https://www.sunnytoo.com/product/panda-creative-responsive-prestashop-theme The tool I am using is web developer tools in firefox and chrome. they are available to anyone that click it in the menu. They will know what to do. Most likely you just need an update. Link to comment Share on other sites More sharing options...
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