HTTP ERROR 500

[Natskie]

I'm having problems with my Prestashop 1.7.4.3 installation.

I've recently changed the shop URL in the shop parameters and I'm now getting a 'HTTP ERROR 500' error on the front end only.

I can access the back end and have checked what I can of the settings, and with my limited knowledge it all seems to be okay but whatever I do I still can't see the front end.

Please help

 

[jstillings1]

Your post got buried, I just seen this. Let me dig a little.  I will first check the dns and make sure it has propagated properly.

[jstillings1]

My immediate thought is this. You do not have a cname in use for dns which means your set up to use WWW on all domains. Your shop is setup to goto http:// instead of http://www.   Try going into the backend and added the www.  Clear your dns cache local via ipconfig /flushdns if your on windows 10, just type it in the Type here to search box,  and open the site incognito to avoid cache of browser. If still same error, yell back.

 

Looks like you figured this out already and forced the removal of the www. Good job. Disregard the above.

http://www.redirect-checker.org/index.php if ya ever need to figure out if your 301/302 is working.

 

 

Edited October 15, 2018 by jstillings1 (see edit history)

[jstillings1]

Side note: 1and1 should have a  SSL section in that hosting plan. Learn how to get it enabled, I am unfamiliar with this host and I do not have any knowledge of what they offer,other then you need it. Most hosting in the US, it is free via cpanel auto ssl or Lets encrypt , unsure if they offer same. But most buyers look for it and will not purchase anything without it.