Jump to content

The configuration doesn´t work


cvil

Recommended Posts

Hello, 

A computer engineer installed Prestashop and when opening the configuration gives this error:

(1/1) ContextErrorException

Notice: SessionHandler::gc(): ps_files_cleanup_dir: opendir(/var/cpanel/php/sessions/ea-php56) failed: Permission denied (13)

 

I need your help, please check the files attached.

Kind regards!

 

Captura de pantalla 2018-09-30 a las 19.18.05.png

Captura de pantalla 2018-09-30 a las 18.10.41.png

Link to comment
Share on other sites

  • razaro changed the title to The configuration doesn´t work

please don't show your server's admin directory in your posts. That is a matter of basic security.

The error is a permission error. So there is some rights problem. This may be related to the php module mod_security. Often it is also a matter of a mixing of rights: if parts of your shop have been uploaded with root privilege and the shop account tries to delete some of those files that can give problems. 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...