Orders created with no status + Memory limit

[jbriccola]

Hi,

I'm experiencing a problem that I have been unable to solve.

For seemingly random customer on my shop, when an order is created both from the shop font or the back office, the order is created with no status assigned (no entry in order_history table) and we get an Error 500 page.

The PHP log shows a memory exhausted error, but PHP is allowed to use 4GB of memory (we have massively increased it in order to test the problem, usually 512MB).

The issue occurs with all payment methods enabled on the store (Bank Wire, PayPal, Cash on Delivery), different products purchased and changing the user data (addresses, email, name, group) does solve the problem.

We are using PS 1.7.4.2 on an Apache web server with mysql 5.7.23 and PHP 7.0.32.

Has anybody experienced the same issue and maybe solved it?

Thanks

[jbriccola]

Found the issue.

It had to do with customer's data within a module that created a loop of queries with specific customers.

Fixed.