jenniepomme Posted February 4, 2011 Share Posted February 4, 2011 Hi,I've noticed a problem with my site this morning. I received an order and when I looked in the back office the products ordered had the incorrect names - the pictures and price info was different from the name they'd been given. If I click on the name the product it brings up matches the picture & price not the name. Firstly this means the customers order is firstly easy to make a mistake with when packing and secondly they are seeing the wrongly worded items in their order history, invoice etc.This is the first time it has happened and it is an order from Belgium - I'm not sure if this is relevant but might be worth mentioning.Can anyone shed any light on this?I'm afraid I have no coding knowledge, my website was built for me by a web designer who unfortunately isn't very good at getting back to me with glitches in the site. Many thanks! Link to comment Share on other sites More sharing options...
kenatgnet Posted February 9, 2011 Share Posted February 9, 2011 Im having the same issue today. I received an order from France and the wrong products had shown in the back office but when you click on them it take you to the correct product. Please resolve this is the 3rd issue I've seen on this with no answers!! Link to comment Share on other sites More sharing options...
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