ace2ice Posted February 3, 2011 Share Posted February 3, 2011 Hello,I'd installed PSv1.3 before and had no issues with order status messages being sent to customers but since i did an upgrade to PSv1.3.6 the order status message just never gets to the customer, ive done a test mail and that delivered, mails sent using the contact form are also delivered.I would really appreciate any help on this as i urgently need to resolve this issue.Thanks! Link to comment Share on other sites More sharing options...
Troy Posted February 3, 2011 Share Posted February 3, 2011 Is your Mail Alert turned on at BO? Link to comment Share on other sites More sharing options...
ace2ice Posted February 3, 2011 Author Share Posted February 3, 2011 Hello Troy,Yes i have Mail Alerts turned on Link to comment Share on other sites More sharing options...
inveostore.com Posted February 3, 2011 Share Posted February 3, 2011 See Confirmation email not sent to customer when purchase is done Link to comment Share on other sites More sharing options...
Patric Posted February 4, 2011 Share Posted February 4, 2011 Topic's title modified to comply with the forum's rules. Link to comment Share on other sites More sharing options...
ace2ice Posted February 12, 2011 Author Share Posted February 12, 2011 Solved!Thanks for the link inveostore.com! Link to comment Share on other sites More sharing options...
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