Raj K Bansal Posted September 11, 2018 Share Posted September 11, 2018 Hello Everyone, I have recently installed COMODO SSL Certification to my prestashop portal version 1.6.1.17. But after the successful installation, my prestashop backoffice is not showing new orders placed by customers with successful payment. Newly registering customers are shown but not their orders. Is it a problem with Payment Gateway or my website? Link to comment Share on other sites More sharing options...
joseantgv Posted September 11, 2018 Share Posted September 11, 2018 1 hour ago, Raj K Bansal said: Hello Everyone, I have recently installed COMODO SSL Certification to my prestashop portal version 1.6.1.17. But after the successful installation, my prestashop backoffice is not showing new orders placed by customers with successful payment. Newly registering customers are shown but not their orders. Is it a problem with Payment Gateway or my website? Probably your payment gateway can't connect to your store to confirm the payment, so the carts are not converted to orders. Link to comment Share on other sites More sharing options...
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