kiddycow Posted January 30, 2011 Share Posted January 30, 2011 hi..im using prestashop 1.3.6and having a problem with the mailalert when the order is made.it send the email to both customer and me, but the email to the shop is blank but there is an attachment of the store logo.Pls help...thank you Link to comment Share on other sites More sharing options...
PrestaShopDeveloper Posted January 30, 2011 Share Posted January 30, 2011 How did you solved your problem? Link to comment Share on other sites More sharing options...
kiddycow Posted January 31, 2011 Author Share Posted January 31, 2011 i uploaded EN folder in the mailalert module again. module->mailalert->mail->en i think my new_order.txt and new_order.html have a problem.that is it. Everything works nicely. Link to comment Share on other sites More sharing options...
norc Posted February 15, 2011 Share Posted February 15, 2011 Hi.I have uploaded again but the confirmation mail is still empty? Can you attach these two working files pls..Sorry it is working now. Thank you. Link to comment Share on other sites More sharing options...
galebo Posted April 2, 2011 Share Posted April 2, 2011 I have the same problem. The email sent to the shop is Okay but the one to the client has only the logo and no contentI re-uploaded the mailalerts folders but still not working.Any help? Link to comment Share on other sites More sharing options...
yehanny Posted September 16, 2014 Share Posted September 16, 2014 Hi @galebo I have exactly the same issue in mi prestashop 1.6, when users create new orders they receive an email with my logo attached and NO information in the body, did you find a solution for this? Any help would be great thanks! Link to comment Share on other sites More sharing options...
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