drecroit Posted December 13, 2008 Share Posted December 13, 2008 HiIn PrestaShop version Version 1.1.0.3If i have product A of weight 180gwith Weight Range => Carrier fee 0.000001 to 250g => $5250.000001 to 250g => $6500.000001 to 1000g => $101000.000001 to 2000 g => $142000.000001 to 3000 g => $153000.000001 to 4000 g => $18 The shipping cost is getting calculated correctly as long as the ordered quantity <6 then it remains at $5 (lowest weight range level) no matter how many more is added to the cart.I went through this wiki on shipping which was clearly written but still puzzled by what went wrong with my setup. http://www.prestashop.com/wiki/Shipping/Could somebody shed some light on this? Link to comment Share on other sites More sharing options...
Ehinarr Posted December 14, 2008 Share Posted December 14, 2008 HiIn PrestaShop version Version 1.1.0.3If i have product A of weight 180gwith Weight Range => Carrier fee 0.000001 to 250g => $5250.000001 to 250g => $6500.000001 to 1000g => $101000.000001 to 2000 g => $142000.000001 to 3000 g => $153000.000001 to 4000 g => $18 The shipping cost is getting calculated correctly as long as the ordered quantity <6 then it remains at $5 (lowest weight range level) no matter how many more is added to the cart. It is because prestashop works with "Kg" and do not "g"? You are working with a range of 0.000001 Kg to 250 Kg.Is it? Link to comment Share on other sites More sharing options...
drecroit Posted December 15, 2008 Author Share Posted December 15, 2008 thanks for your reply.my UOM is indeed in gram(g) and let me illustrate what happens:0 to 250g => $5250 to 500g => $6500 to 1000g => $101000 to 2000 g => $142000 to 3000 g => $153000 to 4000 g => $18here is a sample of teh shipping cost:ordered 1 item => 180g => $5ordered 2 item => 360g => $6ordered 3 item => 540g => $10ordered 4 item => 720g => $10ordered 5 item => 900g => $14however when the ordered qty reached 6 or more:ordered 6 item => 1080g => $5 ordered 7 item => 1260g => $5 ......the shipping cost calculated becomes $5 which is strange. Link to comment Share on other sites More sharing options...
Ehinarr Posted December 15, 2008 Share Posted December 15, 2008 Try this:0 to 0.250 => $50.251 to 0.500 => $60.501 to 1 => $101 to 2 => $142 to 3 => $153 to 4 => $18It should works. Link to comment Share on other sites More sharing options...
drecroit Posted December 15, 2008 Author Share Posted December 15, 2008 Try this:0 to 0.250 => $50.251 to 0.500 => $6... 1. changed preference localization for weight from 'g' to 'kg'2. changed weight range as suggested3. converted weight of the product from xxx g to xxx kgUnfortunately, the shipped cost is now showing zero regardless of what is added to the cart or at what quantity.Any thought on that? Link to comment Share on other sites More sharing options...
Ehinarr Posted December 15, 2008 Share Posted December 15, 2008 Check if there are something wrong wlth :Back Office >> ShippingHandling:Handling charges: (I marked this to zero)Free shipping starts at: (? amount)Free shipping starts at: ?? kgBilling: According to total price - noAccording to total weight - yesWeight of your product now is 0.180 Kg. Link to comment Share on other sites More sharing options...
drecroit Posted December 15, 2008 Author Share Posted December 15, 2008 Check if there are something wrong wlth :Back Office >> ShippingHandling:Handling charges: (I marked this to zero)Free shipping starts at: (? amount)Free shipping starts at: ?? kgBilling: According to total price - noAccording to total weight - yesWeight of your product now is 0.180 Kg. thanks Ehinarr, i did check the handling & billing config and they were setup as u hv described perfectly.I managed to get the shipping cost working again but the problem remains (see attachment) - shipping works perfectly when ordered quantity is < 6, anything more will trigger the shipping cost to be reset to lowest level. Link to comment Share on other sites More sharing options...
drecroit Posted January 7, 2009 Author Share Posted January 7, 2009 It appears to be a bug which I will submit to the Bug Tracker once verified.Based on tested results, the Shipping cost resets itself to the lowest cost when the calculated UOM reaches or exceeds 1000. I worked around this issue by dividing all the weights by 10 so the UOM is a pseudo 10g rather than g. An example of that is if a product weights 100g and more than 10 units were ordered, because the total weight is now greater than 1000, the shipping cost is reset to the lowest shipping cost defined. Link to comment Share on other sites More sharing options...
Ehinarr Posted January 7, 2009 Share Posted January 7, 2009 I thought very about its problem but also I did not find a solution. As last and despaired attempt, verifies the behavior of carrier when it is out of reach. Link to comment Share on other sites More sharing options...
joachim Posted January 7, 2009 Share Posted January 7, 2009 Check bug 1165 I ran into the exact same problem, guess it's fixed on SVN. Link to comment Share on other sites More sharing options...
kiwiacw Posted August 16, 2009 Share Posted August 16, 2009 This is my problem...I can't upgrsde to 1.2 for this cart so is there a bug fix Link to comment Share on other sites More sharing options...
Recommended Posts