spanishcivilwarstamps Posted August 25, 2018 Share Posted August 25, 2018 (edited) Without having touched anything, it is now impossible to access the Modules and Services section. When I click on the link the site stays "thinking" for several minutes and finally it throws a 404 error. The only difference in the backoffice from the last time the Modules and Services section worked fine is the Prestashop Update notice box showing an update option to 1.7.4.2. Anyone else having this problem? Edited August 26, 2018 by spanishcivilwarstamps (see edit history) Link to comment Share on other sites More sharing options...
shacker Posted August 26, 2018 Share Posted August 26, 2018 hi, enable debug mode editing the config/defines.inc.php and set the debug mode to true , and check if you have any error Link to comment Share on other sites More sharing options...
spanishcivilwarstamps Posted August 26, 2018 Author Share Posted August 26, 2018 Thank-you. No errors detected with debug mode on. When clicking on Modules section I just get a front end page "item not found". Could it be a PHP or MySQL version issue? I've read that for 1.6.1.20 PHP 7 and MariaDB are recommended, and I am working with PHP version 5.5.13 and MySQL ver 5.6.26-cll-lve. Link to comment Share on other sites More sharing options...
Guest Posted August 26, 2018 Share Posted August 26, 2018 That looks fine. The problem must lie somewhere else. Link to comment Share on other sites More sharing options...
spanishcivilwarstamps Posted August 26, 2018 Author Share Posted August 26, 2018 I must mark this issue as solved because it is: the problem has disappeared suddenly, just as it had appeared, without any change neither any intervention from my side. I can't explain what has happened, or the cause of the issue. I just can say it is solved having done nothing. Link to comment Share on other sites More sharing options...
Guest Posted August 26, 2018 Share Posted August 26, 2018 Those are the best issues hahaha Good luck! Link to comment Share on other sites More sharing options...
pedepot Posted August 26, 2018 Share Posted August 26, 2018 The list of modules is downloaded live from Prestashop server. Therefore, when Prestashop websites are down, this has a direct impact on your backend as well. It happened already. Next time, check api.addons.prestashop.com. Find out more at https://github.com/PrestaShop/PrestaShop/blob/develop/classes/Tools.php 1 Link to comment Share on other sites More sharing options...
Guest Posted August 26, 2018 Share Posted August 26, 2018 You should remove the line, haha Link to comment Share on other sites More sharing options...
Knowband Plugins Posted August 27, 2018 Share Posted August 27, 2018 8 hours ago, pedepot said: The list of modules is downloaded live from Prestashop server. Therefore, when Prestashop websites are down, this has a direct impact on your backend as well. It happened already. Next time, check api.addons.prestashop.com. Find out more at https://github.com/PrestaShop/PrestaShop/blob/develop/classes/Tools.php We have noticed similar kind of issues Link to comment Share on other sites More sharing options...
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