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Mail alerts used to be working but now it don't


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Mail alerts used to be working but now it don't and I do not receive any new order confirmation at all. Ironically it used to be working before. Could somebody help me regarding this matter? Thank you.


what did you do before it stopped to work? any code changes or facelifting? might help to answer your question. or did this really come out of the blue (which is usually not the case)?
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As far as I concerned, I did not do any face lifting nor any script modification. I did not touch anything. It worked perfectly well until yesterday I had notice that one of my client had placed an order when I accidentally clicked order tab in BO.
I tried making false order by using my second email and I got a order confirmation email from my shop but I did not receive email notification as a merchant.

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  • 2 months later...

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