myzuhari Posted January 26, 2011 Share Posted January 26, 2011 Mail alerts used to be working but now it don't and I do not receive any new order confirmation at all. Ironically it used to be working before. Could somebody help me regarding this matter? Thank you. Link to comment Share on other sites More sharing options...
Pippo3000 Posted January 27, 2011 Share Posted January 27, 2011 Mail alerts used to be working but now it don't and I do not receive any new order confirmation at all. Ironically it used to be working before. Could somebody help me regarding this matter? Thank you. what did you do before it stopped to work? any code changes or facelifting? might help to answer your question. or did this really come out of the blue (which is usually not the case)? Link to comment Share on other sites More sharing options...
myzuhari Posted January 27, 2011 Author Share Posted January 27, 2011 As far as I concerned, I did not do any face lifting nor any script modification. I did not touch anything. It worked perfectly well until yesterday I had notice that one of my client had placed an order when I accidentally clicked order tab in BO.I tried making false order by using my second email and I got a order confirmation email from my shop but I did not receive email notification as a merchant. Link to comment Share on other sites More sharing options...
Rhapsody Posted April 13, 2011 Share Posted April 13, 2011 I have the same problem that was reported in this thread version 1.3.6 and now have the same issue with 1.4.0.17. It worked for a while after the upgrade, then stopped working. The customer gets the confirmation emails, but no emails sent via the mail alerts module Link to comment Share on other sites More sharing options...
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