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TrustPilot review integration


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Hi All

I'd like to include the service from TrustPilot into my shop.

It says I need to include the email address they've set me up with in as a BCC as part of the order confirmation email that is sent to my customer.

Is there any way of doing this?

Any help appreciated guys! :)

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  • 3 weeks later...

Hi All

Just thought I'd post again incase someone sees the topic this time who may be able to help.

I have just spent the last half hour talking to the guys from trustpilot and I'm keen to get this integrated and as such I'm hoping to have a chat with one of their tech support guys who will hopefully guide me through getting this working.

I have already integrated trusted shops but I don't like the way the front end looks and feel that the way trust pilot works looks much more professional.

If no one knows how to include a BCC than just some idea on how I should integrate their javascript (if thats what its called) code so it will display in the shop, that would be good as well and will be a way forward for me.

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  • 1 month later...

OK, still working on this but heres an update.

You need to locate the new_order.html file.

Heres the content of the email I got from Trustpilot

The file you need to change is:

/modules/mailalerts/mails/en/new_order.html

Insert the following sentence into the file.

Customer Email: {email}



It is not important where inside the file it is inserted. (I put it on line 124 just before the end of the file)

Afterwards go to your PrestaShop Backend at the tab “Modules.

Find and install the module Mail Alerts.

Go to the module again and choose “Configurer”

Insert your unique Trustpilot mail inside the box “Send to this emails:” – remember that it all emails needs to be at different lines.

Just completed this and it seems like its gone ok. I will wait until my next order and see how it goes.

I'm awaiting assistance on the installation of the feedback widget. I'll report back when its finished.

Simon

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  • 1 month later...

Hi Simon

I'm trying to set up the Trust Pilot feed on to my website and wondered if you had any advise.

The automated email BCC part is all ok but I'm not able to add the actual feed to my front end. I've tried adding the code they provided to my header.tpl file but it just causes the page to go blank or mess the layout up completely.

Did you have any issues with this?

Cheers
Scott

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