nobynator Posted January 24, 2011 Share Posted January 24, 2011 Hello.I just installed a clean prestashop on my server and trying out the RMA, but I dont know if Im missing something.1. Enable Returns in BO / RMA2. Made a order3. Change status of the order "Delivered"4. Went to MY ACCOUNT > ORDER DETAILS5. Here I suppose there would be an option to click which item to return, but there is non, why?Can someone help me out what is wrong? This is a clean installation with no modifications.I would appreciate a fast helping hand here.Regards Link to comment Share on other sites More sharing options...
Bruno Leveque Posted January 24, 2011 Share Posted January 24, 2011 Hi,You got a box that you can tick on each product line of your order details, the delay must be ok also (default is 7 days after delivery).Regards, Link to comment Share on other sites More sharing options...
nobynator Posted January 24, 2011 Author Share Posted January 24, 2011 I have checked and it says 7 days, even tried with 14 days, no difference.This is how it looks under MY ACCOUNT > ORDER DETAILS Link to comment Share on other sites More sharing options...
Bruno Leveque Posted January 24, 2011 Share Posted January 24, 2011 Send my your admin panel + URL by PM Link to comment Share on other sites More sharing options...
nobynator Posted January 24, 2011 Author Share Posted January 24, 2011 Send my your admin panel + URL by PM You got a PM Link to comment Share on other sites More sharing options...
Bruno Leveque Posted January 24, 2011 Share Posted January 24, 2011 Your order state was wrong, the order has to be "Delivered" and not only "Shipped" It works well on your shop now.++ Link to comment Share on other sites More sharing options...
nobynator Posted January 24, 2011 Author Share Posted January 24, 2011 Your order state was wrong, the order has to be "Delivered" and not only "Shipped" It works well on your shop now.++ I see, I thought I tryed every status, thanks very much sir! Link to comment Share on other sites More sharing options...
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