Blank page after admin backoffice login Prestashop 1.6.1.11

[calin009]

Hi ,

I updated in Prestashop the modules , from the automatic update button, and suddenly I was logged out.

Now, after login i only see a blank page.

I googled a little bit , php ini seems ok , as others recommended for this problem , and i've set the show error value to true, but no errors

 

Frontpage works

 

Can you please help me ?

Thanks

[Knowband Plugins]

Hi,

We have not tested the same with PS1.6 but we have faced the same issue with the PS1.7. Backend page was giving the error. We have posted the solution for the same issue for PS1.7 in the thread below.

https://www.prestashop.com/forums/topic/864311-174-error/

Considering the same situation for PS1.6, You need to delete the cache manually. Login into the server via FTP/SSH & delete the following cache folders.

cache/smarty/compile

cache/smarty/cache

 

I hope it will help.

[calin009]

deleted but not working  still blank 

[Knowband Plugins]

Sometimes error doesn't display on the screen but it will be recorded into PHP error log (server error log) if there is any. Do you have access to error log?

Kindly check the server log & share the log details to check the issue.

 

 

 

[calin009]

[11-Aug-2018 15:31:46 Europe/Bucharest] PHP Warning: mysql_connect(): Access denied for user 'reming'@'localhost' (using password: YES) in /home/reming/public_html/classes/MySQL.php on line 34

[Knowband Plugins]

Hi,

According to this error, Database details in the config files is not correct. Kindly verify the DB details in config/settings.php 

but as you have mentioned that front end is working fine, so most probably DB details are correct.

 

 

[calin009]

Front end works perfect....even recieve orders . 

[calin009]

after I renamed the slider module folder , the error appeared on the blank page

This one:

.Parse error: syntax error, unexpected 'class' (T_CLASS), expecting identifier (T_STRING) or variable (T_VARIABLE) or '{' or '$' in /home/reming/public_html/depozitulcubaterii.ro/modules/autoupgrade/classes/UpgradeTools/Translator.php on line 41

 

The bold one is the line 41 , do you have a idea what s wrong ?

 

I renamed the autoupgrade module folder and...tadaaa it worked 

namespace PrestaShop\Module\AutoUpgrade\UpgradeTools;

class Translator
{
    private $caller;

    public function __construct($caller)
    {
        $this->caller = $caller;
    }

    public function trans($id, array $parameters = array(), $domain = null, $locale = null)
    {
        if (method_exists(\Context::class, 'getTranslator')) {
            return \Context::getContext()->getTranslator()->trans($id, $parameters, $domain, $locale);
        }

        if (method_exists(\Translate::class, 'getModuleTranslation')) {
            $translated = \Translate::getModuleTranslation('autoupgrade', $id, $this->caller, null);
            if (!count($parameters)) {
                return $translated;
            }
        } else {
            $translated = $id;
        }

        return $this->applyParameters($translated, $parameters);
    }

    /**
     * @param string $id
     * @param array  $parameters
     *
     * @return string Translated string with parameters applied
     *
     * @internal Public for tests
     */
    public function applyParameters($id, array $parameters = array())
    {
        // Replace placeholders for non numeric keys
        foreach ($parameters as $placeholder => $value) {
            if (is_int($placeholder)) {
                continue;
            }
            $id = str_replace($placeholder, $value, $id);
            unset($parameters[$placeholder]);
        }

        return call_user_func_array('sprintf', array_merge(array($id), $parameters));
    }
}
 

 

Edited September 27, 2018 by calin009 (see edit history)