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PayPal API module error


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What is the issue with the PayPal API module?


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A client has encountered a problem with the module PayPalAPI, see the report:

Making new connection to 'api-3t.sandbox.paypal.com/nvp'
Connect with CURL method sucessfull
Sending this params:
METHOD=SetExpressCheckout&VERSION=53.0&PWD;=*********&USER=support_api1.aero-files.com&SIGNATURE;=*********&Amt=19.95&PAYMENTACTION=Sale&ReturnUrl=http://www.aero-files.com/store/modules/paypalapi/payment/submit.php?fromPayPal=1&CANCELURL=http://www.aero-files.com/store/order.php&CURRENCYCODE=EUR&NOSHIPPING=1&SOLUTIONTYPE=Mark&LANDINGPAGE=Login&LOCALECODE=en&HDRIMG=http://www.aero-files.com/aerofiles_logo.gif
Send with CURL method sucessfull
PayPal response:
TIMESTAMP -> 2011-01-20T16:51:00Z
CORRELATIONID -> 47fcf5ea629ca

ACK -> Failure
L_ERRORCODE0 -> 10001
L_SHORTMESSAGE0 -> Internal Error
L_LONGMESSAGE0 -> Timeout processing request
PayPal returned error

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Is suport_api1.aero-files.com a Live account, or a Sandbox account?
Simply setting the PayPal module to Sandbox mode won't work: you'll have to sign up for a test Sandbox account through https://developer.paypal.com/ (once registered, go to "Test accounts" to set up a test seller account within the develop environment).

If support_api1.aero-files.com is a valid Sandbox account, I'd suggest creating a new Sandbox account through https://developer.paypal.com/, as the same API call seems to work fine for me with my Sandbox account.

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It is set to sandbox mode, as indicated by:

Making new connection to ‘api-3t.sandbox.paypal.com/nvp’

api-3t.sandbox.paypal.com/nvp is the Sandbox API endpoint ("the sandbox server").

Doublecheck your module configuration to make sure it's not set to sandbox mode.

edit:
No, don't change your API username; it's correct.
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may i ask? i facing same problem, but mine 1 is confirmed set to live account..

Please refer to logs:

1. Making new connection to 'api-3t.paypal.com/nvp'
2. Connect with CURL method sucessfull
3. Sending this params:
4. METHOD=SetExpressCheckout&VERSION=53.0&PWD;=*********&USER;= cheeyan_api1.tvxqmy.com&SIGNATURE;=*********&Amt=1&PAYMENTACTION=Sale&ReturnUrl=http://www.neko.my/en/modules/paypalapi/payment/submit.php?fromPayPal=1&CANCELURL=http://www.neko.my/en/order.php&CURRENCYCODE=MYR&NOSHIPPING=1&SOLUTIONTYPE=Sole&LANDINGPAGE=Billing&LOCALECODE=en&HDRIMG=http://www.neko.my/en/themes/prestashop/img/paypal.jpg
5. Send with CURL method sucessfull
6. PayPal response:
7. TIMESTAMP -> 2011-01-24T18:59:36Z
8. CORRELATIONID -> 7a794a12c92e2
9. ACK -> Failure
10. L_ERRORCODE0 -> 10001
11. L_SHORTMESSAGE0 -> Internal Error
12. L_LONGMESSAGE0 -> Timeout processing request
13. PayPal returned error

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MYR is not a supported currency for Express Checkout. I'm trying to find a list of currencies that are supported and will update as soon as I have it.
It's pretty similar to the list in https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=developer/e_howto_api_soap_currency_codes (scroll down to "Currencies and Currency Codes Supported by DoDirectPayment")

Even Website Payments Standard has a note regarding the use of MYR currency: Malaysian Ringgit
NOTE:This currency is supported as a payment currency and a currency balance for in-country PayPal accounts only.

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i had solved my problem..
i go to addon site to download another new version of paypal module.

anywhere thanks..

Which module exactly, and are you using Website Payments Standard or Express Checkout now?
(WPS supports MYR, EC - as far as I can remember - doesn't)
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  • 1 year later...

I had faced the same problem (MYR) as well. However, the problem is solved when I turn off all the "option of solution tab", in the "setting" part, "sandbox" is inactive, "payment type" is turn to direct (sales).

 

Remark: paypal module PayPal

v2.8.6

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