superoelk Posted August 6, 2018 Share Posted August 6, 2018 (edited) Hi there, we are using bankwire payment in advance as a payment method. The configuration is set to reserve the products for 7 days. But I'm facing a problem here: no matter how long the order is not paid, the reserved products are never set free again. Sometimes orders are never paid (because the customer does not want the products anymore, forgot his order or whatever). In this case, I cancel the order. But also canceling the order is not setting free the reserved products. So these reserved products can never be sold and are blocked forever. What's the best way to deal with this? Thank you very much. Best Regards, superoelk P.S.: I'm using PrestaShop 1.7.4.1 and ps_wirepayment 2.0.4 Edited August 6, 2018 by superoelk (see edit history) Link to comment Share on other sites More sharing options...
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