Garima Posted July 25, 2018 Share Posted July 25, 2018 The Modules and services section is not showing up in the Dashboard. It keeps giving me the following error - The server returned a "500 Internal Server Error". Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused. can anyone help??? How do I fix it?? Link to comment Share on other sites More sharing options...
presta-dyr Posted July 25, 2018 Share Posted July 25, 2018 Try enabling debug in config/defines.inc.php. /Kjeld Link to comment Share on other sites More sharing options...
tantan199 Posted July 25, 2018 Share Posted July 25, 2018 Try increasing memory_limit to “128M” or “256M”, if still does not work, then try increasing max_execution_time to “60”. Link to comment Share on other sites More sharing options...
Garima Posted July 25, 2018 Author Share Posted July 25, 2018 3 hours ago, tantan199 said: Try increasing memory_limit to “128M” or “256M”, if still does not work, then try increasing max_execution_time to “60”. My website is being hosted on cpanel. Is there where I should increase the memory limit??? Link to comment Share on other sites More sharing options...
Garima Posted July 25, 2018 Author Share Posted July 25, 2018 3 hours ago, presta-dyr said: Try enabling debug in config/defines.inc.php. /Kjeld Elaborate please???? Link to comment Share on other sites More sharing options...
presta-dyr Posted July 25, 2018 Share Posted July 25, 2018 Edit the file config/defines.inc.php. Change the define for _PS_MODE_DEV_ to "true". /Kjeld Link to comment Share on other sites More sharing options...
tantan199 Posted July 26, 2018 Share Posted July 26, 2018 If you don't know who to increase memory_limit and max_execution_time is different, ask your hosting company for help, they will guide you, because I don't know what's your hosting company and the way of doing that is not always the same, so I can't guide you. Link to comment Share on other sites More sharing options...
Garima Posted July 26, 2018 Author Share Posted July 26, 2018 1 hour ago, tantan199 said: If you don't know who to increase memory_limit and max_execution_time is different, ask your hosting company for help, they will guide you, because I don't know what's your hosting company and the way of doing that is not always the same, so I can't guide you. I did that. It's still not opening. Link to comment Share on other sites More sharing options...
tantan199 Posted July 26, 2018 Share Posted July 26, 2018 1.6 or 1.7? Then you need to do what @presta-dyr said to enable debug mode to see what's wrong. Link to comment Share on other sites More sharing options...
Garima Posted July 26, 2018 Author Share Posted July 26, 2018 (edited) It's 1.7 This is the message I'm getting after I debugged and opened the Module section - Attempted to call function "load_plugin_textdomain" from the global namespace. Edited July 26, 2018 by Garima (see edit history) Link to comment Share on other sites More sharing options...
tantan199 Posted July 26, 2018 Share Posted July 26, 2018 I guess it's caused by a 3rd party module you've installed. Did you install any 3rd party module recently, any wordpress related one? Link to comment Share on other sites More sharing options...
Garima Posted July 26, 2018 Author Share Posted July 26, 2018 Last I remember, I configured MailChimp but that too was via Prestashop Add on store. Link to comment Share on other sites More sharing options...
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