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Visits and Visitors are not updating


lermoos

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Can anyone help please!

I have recently had a shop created for me - i'm using the Prestashop version 1.3.2.3.

Under Stats - Visits and Visitors, the number has been the same for over a week now and i know i have had people looking at my site. Any help much appeciated. I'm not a whizz with these things but can do basic stuff.

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  • 1 month later...

Hello there.

A nice chap posted me a while back on how to do this...
Go to back office where you have the four coloured bits, look at the dates there, they are probably dates that have already past. If you set a date further ahead in time this should fix it. :-)

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perhaps i wasnt clear in a possible solution. go to back office, you have the Calender. on the Calender there is a FROM date and a TO date. My TO date is set to a date further this year, i.e. 11.11.2011. This solved it for me immediatley. Good luck.

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  • 7 months later...

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