MrMcQ Posted January 10, 2011 Share Posted January 10, 2011 I need immediate assistance figuring out why my shipping rates are not adjusting based on the customer address (billing/shipping). If you see below, I've made configurations on the Rates, Zones, and Carrier. Each having settings in place for USA and Canada only. Yet when I test my front office with a Canadian address, the Shipping Rate is for USA! What am I doing wrong??I need help as soon as you can, please. Thanks so much!http://www.hopeforhealthusa.com/store/ Link to comment Share on other sites More sharing options...
MrMcQ Posted January 11, 2011 Author Share Posted January 11, 2011 *Bump* Forgive me, but this is an imminent issue and if anyone can offer their ideas or suggestions, it would be greatly appreciated! Thank you all so much Link to comment Share on other sites More sharing options...
MrMcQ Posted January 14, 2011 Author Share Posted January 14, 2011 I've still not received any reply on this subject and I'm still affected by it no bueno, please anyone assist! BTW version 1.3.5.0 Link to comment Share on other sites More sharing options...
sorek Posted January 14, 2011 Share Posted January 14, 2011 Hi,Try and create a new zone for Canada (Change it from default "US") and try it again. I just had similar problem then instead of using Europe for UK, I created a new Zone for UK. After this, everything is working fine... give it a trial & let me know if you have further questions.Regards,'Wole. Link to comment Share on other sites More sharing options...
MrMcQ Posted January 14, 2011 Author Share Posted January 14, 2011 Thanks sorek I really appreciate your reply. I'll let you know how it goes! Link to comment Share on other sites More sharing options...
MrMcQ Posted January 23, 2011 Author Share Posted January 23, 2011 That did the trick! Thanks again sorek, strange glitch! Much obliged Link to comment Share on other sites More sharing options...
kallym Posted July 27, 2011 Share Posted July 27, 2011 I had a similar problem, but before I made the above changes I noticed that all of the Shipping >> States had a default of "US", so I changed the Canadian States to the proper Zone and everything worked. Originally, when I set the Zones in Shipping >> Countries, I thought that was all that needed, but, possibly, since I checked "Contains states: yes", I also needed to set the Zone for each state? I just assumed the states would automatically default to the Zone set for the country. Everything works now, so this solution might work for some people. Link to comment Share on other sites More sharing options...
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