'Proceed to checkout' -button doesn't work

[Robinho]

My 'Proceed to Checkout'-button in my cart doesn't work.

So when customers go to their cart and click on 'Proceed to checkout', nothing happens.
However, when they right click and choose for 'open in new tab', it works..

 

Has someone an idea?

 

[Robinho]

Up.

Using prestashop 1.7.3.3 using classic theme

[Knowband Plugins]

Hi,

Kindly share your website URL to check the issue.

[zoomht1]

I'm using Prestashop 8.2. Have problem to proceed to checkout. How you help?  I just install Version 8.2 https://zinastore.com order page doesn't work https://zinastore.com/en/order

Happy Holidays Seasons Greetings,

Edited December 26, 2024 by zoomht1 (see edit history)

[Massie54]

              I value and respect your opinion.
Brevard County Property Appraiser

Edited December 27, 2024 by Massie54 (see edit history)

[Knowband Plugins]

It is a 500 error on the page & simply checking the URL is not sufficient to debug the error.

Check if debug mode is enabled and also check the error log file of the server and share the latest entries from the log file. 

[zoomht1]

I'm using Prestashop 8.2. Have problem to proceed to checkout. How you help?  I just install Version 8.2 https://zinastore.com

Happy Holidays Seasons Greetings,  Below the error when Debug Mode is on:

Fatal error: Uncaught TypeError: PrestaShop\PrestaShop\Core\Payment\PaymentOption::convertLegacyOption(): Argument #1 ($legacyOption) must be of type array, null given in/var/html/www/src/Core/Payment/PaymentOption.php:329 Stack trace: #0 [internal function]: PrestaShop\PrestaShop\Core\Payment\PaymentOption::convertLegacyOption() #1/var/html/www/classes/classes/checkout/PaymentOptionsFinder.php(46): array_map() #2/var/html/www/classes/classes/checkout/PaymentOptionsFinder.php(82): PaymentOptionsFinderCore->find() #3/var/html/www/classes/classes/checkout/CheckoutPaymentStep.php(83): PaymentOptionsFinderCore->present() #4/var/html/www/src/Core/Foundation/Templating/RenderableProxy.php(52): CheckoutPaymentStepCore->render() #5/var/html/www/config/smartyfront.config.inc.php(117): PrestaShop\PrestaShop\Core\Foundation\Templating\RenderableProxy->render() #6/var/html/www/classes/classes/Smarty/SmartyLazyRegister.php(81): smartyRender() #7/var/html/www/var/cache/dev/smarty/compile/50/43/34/504334e6a9317148f3edc09ee15f00027008acb4_2.file.checkout-process.tpl.php(29): SmartyLazyRegister->__call() #8/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_676d8125c14450_04695297() #9/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode() #10/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render() #11/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render() #12/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(116): Smarty_Internal_TemplateBase->_execute() #13/var/html/www/classes/classes/Smarty/SmartyDevTemplate.php(55): Smarty_Internal_TemplateBase->fetch() #14/var/html/www/classes/classes/checkout/CheckoutProcess.php(162): SmartyDevTemplateCore->fetch() #15/var/html/www/src/Core/Foundation/Templating/RenderableProxy.php(52): CheckoutProcessCore->render() #16/var/html/www/config/smartyfront.config.inc.php(117): PrestaShop\PrestaShop\Core\Foundation\Templating\RenderableProxy->render() #17/var/html/www/classes/classes/Smarty/SmartyLazyRegister.php(81): smartyRender() #18/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/ca/29/c0/ca29c0f0f2d3f77653ecadcfef5432ffb7f5652a_2.file.checkout.tpl.php(70): SmartyLazyRegister->__call() #19/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(248): Block_857858424676d8125a982a5_05232319->callBlock() #20/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(184): Smarty_Internal_Runtime_Inheritance->callBlock() #21/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(156): Smarty_Internal_Runtime_Inheritance->process() #22/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/ca/29/c0/ca29c0f0f2d3f77653ecadcfef5432ffb7f5652a_2.file.checkout.tpl.php(112): Smarty_Internal_Runtime_Inheritance->instanceBlock() #23/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(248): Block_1037867822676d8125a97c12_40174683->callBlock() #24/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(184): Smarty_Internal_Runtime_Inheritance->callBlock() #25/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(186): Smarty_Internal_Runtime_Inheritance->process() #26/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(156): Smarty_Internal_Runtime_Inheritance->process() #27/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/48/26/7a/48267a3b4859ad30351e419036a0df430f31a41a_2.file.layout-full-width.tpl.php(101): Smarty_Internal_Runtime_Inheritance->instanceBlock() #28/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(248): Block_1748927939676d80e3ec04f5_10305707->callBlock() #29/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(184): Smarty_Internal_Runtime_Inheritance->callBlock() #30/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(186): Smarty_Internal_Runtime_Inheritance->process() #31/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(156): Smarty_Internal_Runtime_Inheritance->process() #32/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/cc/00/c7/cc00c7f4c04236f0b249c70f5005ffa1eee14b38_2.file.layout-both-columns.tpl.php(94): Smarty_Internal_Runtime_Inheritance->instanceBlock() #33/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_676d80e3eda7d5_84436057() #34/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode() #35/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render() #36/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(386): Smarty_Internal_Template->render() #37/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(116): Smarty_Internal_Template->_subTemplateRender() #38/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/48/26/7a/48267a3b4859ad30351e419036a0df430f31a41a_2.file.layout-full-width.tpl.php(42): Smarty_Internal_Runtime_Inheritance->endChild() #39/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_676d80e3ec2875_26848641() #40/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode() #41/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render() #42/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(386): Smarty_Internal_Template->render() #43/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_runtime_inheritance.php(116): Smarty_Internal_Template->_subTemplateRender() #44/var/html/www/var/cache/dev/smarty/compile/classiclayouts_layout_full_width_tpl/ca/29/c0/ca29c0f0f2d3f77653ecadcfef5432ffb7f5652a_2.file.checkout.tpl.php(46): Smarty_Internal_Runtime_Inheritance->endChild() #45/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_676d8125a9d255_29550980() #46/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode() #47/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render() #48/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render() #49/var/html/www/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(116): Smarty_Internal_TemplateBase->_execute() #50/var/html/www/classes/classes/Smarty/SmartyDev.php(40): Smarty_Internal_TemplateBase->fetch() #51/var/html/www/classes/classes/controller/FrontController.php(760): SmartyDev->fetch() #52/var/html/www/classes/classes/controller/FrontController.php(742): FrontControllerCore->smartyOutputContent() #53/var/html/www/tools/profiling/Controller.php(106): FrontControllerCore->display() #54/var/html/www/tools/profiling/Controller.php(83): Controller->displayProfiling() #55/var/html/www/classes/Dispatcher.php(510): Controller->run() #56/var/html/www/index.php(28): DispatcherCore->dispatch() #57 {main} thrown in/var/html/www/src/Core/Payment/PaymentOption.php on line 329

 

Edited December 26, 2024 by zoomht1 (see edit history)

[zoomht1]

Thanks a Bunch !

Edited December 26, 2024 by zoomht1 (see edit history)

[zoomht1]

I manage to solve the problem if I disable AmazonPay and Klarna but I got the latest module from Klarna and Amazon

Edited December 26, 2024 by zoomht1 (see edit history)